J.ING - Reviews and experiences

So I bought something back in February and it's now July, and I still haven't gotten it! Can you believe how slow that delivery is? So frustrating. Trying to contact customer service was a nightmare, their email was no help at all and Instagram was just as bad with their automated replies. Finally I got a response on Instagram, but I had to time it perfectly because of the time zone difference. I asked them to cancel my order and give me a refund. They said I'd get my money back within 5-10 business days, but it's day 10 now and still no refund. Now I have to bug customer service again for answers. This has honestly been the worst shopping experience ever, I wouldn't even wish it on my worst enemy.

I'm really let down by the service I got from this company. I ordered back in June and it still hasn't shipped. I've tried emailing them multiple times but no response. It's frustrating and unprofessional to be kept in the dark. I used to love this brand but now I see them differently.

Unfortunately, my recent experience with the company has been pretty disappointing. It seems like there have been some big problems with orders not getting shipped out lately. I've been a customer before and always got my orders on time, but my latest one still hasn't shown up after a few months. The fact that they haven't been very clear about what's going on is worrying, and it's sad to see the company's good reputation taking a hit like this.

I bought something really expensive from this company back in January 2023 and was hoping to get it soon. But it's been way over a year now, and I still haven't gotten anything. I tried to contact their customer service twice to cancel my order, but they haven't responded at all. To add to my frustration, when I went to check on my order online, I found out that my account had been deleted by the company. This whole situation has left me feeling really let down and upset. In my opinion, their lack of communication and secrecy is not cool and makes me question how reliable and trustworthy they really are.

I ordered something back in January 2022 and I still haven't received it! I tried sending them an email but no luck getting a response. It's been more than 6 months now and there's still no sign of my order.

I ordered this sweet vest online and it never arrived! I haven't received any emails, and when I tried to reach out to customer service, no one helped me. I even tried calling, but I kept getting a busy signal. It's so frustrating.

I recently placed an order with this store, but sadly, my package never showed up. It was a letdown, especially because I've ordered from them before without any problems. When I reached out to their customer service about the missing delivery, it was like my emails just vanished. It's too bad because I genuinely enjoy their products and the items I did get were super cute. It's frustrating to have a bad experience after being happy with their service before.

Can you believe it? I bought something weeks ago and now it feels like it straight up vanished. No updates, no communication, just radio silence. I've tried reaching out everywhere and of course, no one's replying. It's so frustrating to be treated like this as a customer. Totally not okay.

I'm so disappointed that I fell for the pictures and reviews on this site, just like many others have. I had high hopes when I placed my order, but ended up waiting for weeks with no updates. This company really needs to work on their communication, it's been terrible. It's frustrating that what looked like a great opportunity turned out to be a total scam.

Eh, after waiting what felt like an eternity, I finally got my clothes. The delivery was so slow, I swear they must have forgotten about me. I even had to ask for a refund 'cause it was takin' forever, but I still haven't heard anything back from 'em. The whole thing was just a big old joke.

It's been well over a month since I made my purchase and still no sign of my order. I've sent numerous emails trying to figure out what's going on, but only got a response after five tries. Turns out, my email address was blocked! This lack of communication and transparency is not cool at all. From a company like this, I expect way better customer service.

My recent experience with this company has been really disappointing, eh. I've been a loyal customer for years, but suddenly they've stopped shipping orders and their customer service has become terrible. It's like they're not even thinking about us, the customers, anymore. I saw on social media that they've hidden all the negative comments, and it looks like a lot of other customers are feeling the same frustrations, eh. The positive comments seem too good to be true. They've even changed their terms and conditions to make it harder to complain, eh. Luckily, I used Klarna for my purchase, and they helped me dispute it. I wouldn't recommend supporting this company, eh.