IQair - Reviews and experiences

I almost talked myself out of buying one — the sticker shock is real. I kept thinking, do I need a $900-ish machine that eats $300 filters like they're snacks? But after a couple of months with one (and then another, because apparently once you start you go all in), my nagging doubts about performance pretty much evaporated. The air actually feels different in the room — fewer dusty smells, less morning sneezing — and yeah, that made me a bit smug, which is not something I admit often.

I recently bought the IQ Air Health Pro/Plus air purifier, which is pretty pricey at $900 and needs filters costing over $300 each time to replace. Even though it’s expensive to maintain, it does a good job at cleaning the air, that’s why I got a few units. But I was let down by the customer service when I asked for a warranty replacement for worn rubber seals on two trays, which should have been covered under the 10-year warranty. Even though I gave them all the info they needed, the company said no to the warranty and it made me question if they really back up their products and care about keeping customers happy. This whole thing has made me think twice about recommending this brand and I might not suggest it to others in the future.

This company's tech support is just terrible, and their system is so buggy. I've been trying to get help through support tickets, online chat, even emailed the big bosses, and still nothing. It's a total mess.

The website is just all about making money! They're saying Marseille has an ozone pollution alert today based on the prefect's order, but they're claiming the air quality is good on their site. You can double-check by chipping in and purchasing an air sensor for 320€! Personally, I think it's a total scam.

So, like, I got these two air monitors, eh? One was for inside the house, and the other was for outside. I also picked up some masks, ya know? Well, the one for inside got crazy hot, I was sure it was gonna start melting or something! And then the back just fell right off! The outdoor monitor, it just conked out on me, like, out of nowhere. And those masks, oh man. They were supposed to keep out dust, but I couldn't even breathe with them on! And get this, I bought all this stuff just a little over a year back!