hunterfan - Reviews and experiences

I almost bought the fans on a whim one night — three of them for the bedroom and my home office, to keep both rooms comfortable when I work late. The charge was authorized right away and I got an email confirming the order, saying they'd tell me when it shipped. Their site wouldn't show order status, so after waiting I called. Big mistake. My order had been cancelled for no clear reason. The first rep said sometimes they cancel if the total is "too high." The supervisor then blamed "the system" and acted like nobody could explain it. They offered that I could reorder, but only at full price. That felt dishonest. I was honestly surprised by how good the fans looked online — quiet design, modern — which is why I bought them. So yeah, product seemed promising, but the whole process left me annoyed and not trusting them.

frustrating, sketchy-feeling process but not a total scam — more like badly programmed chaos that cost me money. I put in an order for three pricey fans, card cleared, got the confirmation email saying they'd tell me when they'd ship. The order-status page was useless, so I phoned after a few days. First rep says it was cancelled because the total was "too high" — huh? Then a supervisor, Stacy, told me to blame "the system" and acted like no one knew why. Their fix was: reorder at full price. Not exactly confidence-inspiring. I've had dodgy experiences with other retailers before, so I'm not naive, but this one felt uniquely sloppy. Bit of a roller coaster — I was annoyed and skeptical, then mildly satisfied that I could still buy the fans, though at extra cost. If you decide to try them, keep screenshots and be ready to call.