hunterfan - Reviews and experiences

Right after I booked a licensed electrician I found myself waiting at home for a package that never came. I’d placed an order for fan parts with a confirmed delivery date, but shipping didn’t happen and neither Lowe’s nor the manufacturer could give consistent info. Hunter told me their Tennessee warehouse was closed for weather; Lowe’s said they hadn’t been notified. Emails went unanswered, local Lowe’s staff were helpful but powerless, and the promised delivery date never changed or was communicated. Because I relied on that date I lost time and might face extra charges from the electrician. This felt less like bad weather and more like a breakdown in communication and accountability between the two companies. I’ve had mixed experiences with other suppliers, but this level of radio silence was new and frustrating. Would appreciate clear updates next time.