Home Hardware

Home Hardware - Reviews and experiences

Average rating
7.0 /10
Based on 18 reviews
Nov 2023-Apr 2024
Star distribution
51x
45x
37x
25x
10

Review transparency

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Reviews (18)

Special order bathtub

Delivery

I recently ordered a specific bathtub at Home Hardware and it was a huge letdown. I waited five days only to receive the wrong product - a corner tub instead of the maax afr nomad rh drain ALCOVE bathtub I wanted. This mix-up not only wasted my time, but also messed up my contractor's plans, causing delays and inconvenience.

Faucet purchase

Delivery

I bought a faucet online from this hardware store not too long ago and ran into some delivery issues. The delivery company said they dropped off the package and that someone at my place signed for it, but nobody did. When I tried to sort it out with Home Hardware, they didn't want to fix their mistake and said they're not responsible for stolen goods, even though it wasn't even delivered in the first place. I was pretty let down and worried by their lack of owning up to the problem and not taking care of it properly and quickly.

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About Home Hardware

Home Hardware is a Canadian home improvement, construction materials, and furniture retail company. It was founded in 1964 in St. Jacobs, Ontario, by Walter Hachborn and co-founders. The company operates as a cooperative, allowing independent stores to purchase merchandise in bulk to save on costs and to adopt a unified branding strategy. Home Hardware stores offer a wide range of products including tools, building and electrical supplies, paint, and garden and lawn equipment. The network has grown to include over 1,100 stores across Canada, making it one of the largest home improvement retail chains in the country.

Contact Information

🌐 homehardware.ca

Last update: November 29, 2024

Website (Partner link)

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