Home Hardware

Home Hardware - Reviews and experiences

Average rating
7.0 /10
Based on 18 reviews
Nov 2023-Apr 2024
Star distribution
51x
45x
37x
25x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Tried to use a gift card

Checkout

Oh man, I went to Home Hardware today to use a gift card but they told me their system was too new to handle it. Can you believe that? Last time I tried to use a Visa gift card there, they couldn't figure it out either. It's so annoying, I don't think I'll be going back to the store in Smiths Falls or any Home Hardware for that matter.

Paint for my bedroom.

Checkout

I went to the store to pick up some paint for my bedroom, and I was lucky that there were helpful salespeople there who actually assisted me in finding the right products. However, the store was on the smaller side and didn't have a wide variety to choose from.

When I tried to order online, the website was acting glitchy and I couldn't even see the prices or change my preferred store location. I added 5 items to my cart, but when I went to check out, 3 of them were unavailable for online purchase. I had to split my order into two and ended up having to pay for shipping twice, which was frustrating. Customer service wasn't much help either and didn't resolve the extra charges for me.

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About Home Hardware

Home Hardware is a Canadian home improvement, construction materials, and furniture retail company. It was founded in 1964 in St. Jacobs, Ontario, by Walter Hachborn and co-founders. The company operates as a cooperative, allowing independent stores to purchase merchandise in bulk to save on costs and to adopt a unified branding strategy. Home Hardware stores offer a wide range of products including tools, building and electrical supplies, paint, and garden and lawn equipment. The network has grown to include over 1,100 stores across Canada, making it one of the largest home improvement retail chains in the country.

Contact Information

🌐 homehardware.ca

Last update: November 29, 2024

Website (Partner link)

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