Harfington

Harfington - Reviews and experiences

Average rating
8.0 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
56x
47x
37x
22x
10

Review transparency

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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

Non-delivery issue

Delivery

I'm really upset with the service from this company. I ordered my stuff weeks ago and I still haven't got them. I tried to contact them many times for an update but no one got back to me. This customer service is not good at all and it's making me feel frustrated and unhappy.

Order took forever

Delivery

My experience ordering from this place was a total letdown. It felt like it took forever and they seemed to be catering only to folks living in a different time zone or something.

Delayed delivery

Delivery

I'm really bummed out about my order from Harfington taking forever to arrive. I get that sometimes there might be delays in shipping, but waiting 15 days is just not cool, especially in this day and age where we expect fast deliveries. I was starting to think I'd never even get my stuff, and the fact that the company wasn't keeping me in the loop just made me even more frustrated.

Large order for thread rods

Delivery

I recently bought a bunch of thread rods from this company. I decided to go with them because they said they could get the order to me pretty quick. Turns out, though, the stuff didn't show up until two weeks later than they said. That really stressed me out because I needed it for a project on a tight schedule. But I gotta give them credit, they were really sorry about the delay and got in touch with me right after their break. In the end, the stuff was in good shape and matched what I asked for. Lesson learned - things coming from far away can take longer, especially around holidays.

Slow delivery time due to shipping from China

Delivery

I was pretty bummed out about how long it took to get my order cause it was coming all the way from China. It would've been nice to know that upfront when I was placing the order, so I could have gone with someone else. But oh well, had to scramble and find another place to get what I needed right away.

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About Harfington

Harfington is a well-established Canadian company that places great importance on customer reviews. They offer a wide range of high-quality products and services tailored to meet the diverse needs of Canadian consumers in various industries. Founded with a focus on customer satisfaction, Harfington values feedback and continuously works on improving their offerings based on customer input. With a strong commitment to customer service and a hassle-free return policy, Harfington has earned a reputation for being a trustworthy and reliable company in the Canadian market. Their dedication to quality and affordability, as reflected in positive customer reviews, sets them apart from competitors. Customers can contact their friendly and knowledgeable customer service team through various channels for prompt assistance. They value customer feedback and encourage customers to share their experiences to help others make informed purchase decisions.

Contact Information

Room 1111, 11/F, Metroplaza, Tower 2, 223 Hing Fong Road, Kwai Fong, New Territories Hong Kong SAR (Note: this is not a returning address)

Hong Kong

📧 info@harfington.com

☎ +852 24838901

🌐 www.harfington.com

Last update: November 29, 2024

Website (Partner link)

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