GymShark

GymShark - Reviews and experiences

Average rating
8.6 /10
Based on 28 reviews
Oct 2023-May 2024
Star distribution
59x
411x
35x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (28)

5 items during a sale

Returns & Refunds

I just bought 5 things when they were on sale. The whole ordering thing went real smooth and I got my stuff super fast. When I tried them on, I realized I only wanted to keep 2 of them. Sending them back was easy-peasy and I liked that. I really like this brand and lots of my clothes are from them.

Leggings purchase

Returns & Refunds

So I bought these leggings from this company and man, what a pain it was. Accidentally picked the wrong size, tried to contact customer support to fix it but they took forever to get back to me and by then it was too late. When I sent the leggings back for a return, it took them more than two weeks to even start the process. They said the item was out of stock, but the website still had it available. Then they tried to make up for it by giving me a "free shipping" code, like that would make a difference when they already offer free shipping on orders over a certain amount. Just frustrating, you know?

Speedy and efficient returns process

Returns & Refunds

I gotta say, I was pretty happy with how they handled my return at that store. It was a breeze to send back my stuff, and the folks working there were really nice and helpful. I'm not totally sure how long it'll take for me to get my money back, but I'm happy with how things have gone down so far. All in all, I'd call it a solid experience.

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About GymShark

Gymshark Ltd is a British fitness apparel and accessories brand, manufacturer, and retailer headquartered in Solihull, England. Founded in 2012 by Ben Francis and a group of his high-school friends, Gymshark has grown from a screen printing operation in a garage, into one of the fastest-growing and most recognizable brands in fitness. The company primarily sells its products through its online store and has gained a substantial following on social media, with over 5 million followers on Instagram as of my last update. Gymshark is notable for its direct-to-consumer approach and its strong engagement with the fitness community through sponsorships and partnerships with high-profile athletes and influencers in the fitness world. The brand is synonymous with innovative, performance-oriented apparel that appeals to a young, fitness-savvy audience.

Contact Information

GSHQ, Central Boulevard

B90 8AB Solihull

United Kingdom

📧 support@gymshark.com

🌐 gymshark.com

Last update: November 29, 2024

Website (Partner link)

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