Garrett Wade - Reviews and experiences

I'm really disappointed with the lightweight garden hose I bought. It started leaking from the nozzle end back 18" along the seam and the nozzle even came off within a year. When I contacted the company, they wouldn't help since the warranty had just expired. I've had other garden hoses for over 15 years with no problems, so I was surprised this one didn't last longer. The company's response was pretty uninspiring, just giving me a website for repairs. Overall, very let down by the whole situation.

I got these lopping shears with extendable handles, thinking they'd be great for yard work. But, turns out the plastic buttons that release the handles are terrible! One broke after a few uses, so now the handle won't stay put. I reached out for help, and all they said was they couldn't fix it, but would love to sell me another pair. Nah, I'll pass! I won't be shopping there again.

I recently bought some garden tools and accessories from this company. The packaging wasn't great, the box was all messed up from shipping because it wasn't packed properly. Some of the stuff looked damaged or used too. When I reached out to Customer Service, it was tough 'cause they're not in Canada and didn't get what I was saying about the tracking info I had to show they got my package. I got so frustrated with the whole thing, now I'm trying to dispute the charge on my credit card. And when I called the company, the menu system was annoying, there was no live person to help me no matter what extension I picked.

I always expect top-notch products when I buy something, so I was really excited about getting those ratcheting pruning shears from this company. But when I got them, I was super let down. They were made in Taiwan and had a bunch of plastic parts, which was a big no for me. I noticed right away that the blade didn't line up properly with the strike plate, and the ratchet thing felt cheap and weak. Those issues made me want to send them back right away. I paid a lot for shipping, thinking I'd get a great tool, so it was a real bummer that they didn't meet my expectations. I ended up finding a better pair at Home Depot instead. It was really disappointing, and I hope the company can step up their game in the future.

I recently bought some gardening tools online and they have been amazing for my garden. A friend recommended this awesome place to me, where I found some spades, pitchforks, brooms, and other tools. They are really sturdy and haven't broken on me yet, which is a big win. If you enjoy working in the yard, definitely take a look at them!

I recently bought the Master-Select Crafts Tool Set from this company, and I have to say, I was really let down by the quality of the tools. When I got the tool case, I saw that it was broken and some of the tool accessories were loose. The hammering block was totally ripped out of the case, which was a big letdown. Also, after using it just once, the handle of the small handheld vise broke off. The hammer had a huge dent on the striking surface and the small metal sheer latch was completely powder-coated shut, so I couldn't use it at all. It's disappointing to see such low-quality products being sold, especially for the price I paid. And on top of that, when I left a negative review on their website, it magically disappeared within minutes, which was really irritating.

So I bought this garden hose that was supposed to be super high quality, but after using it for just a year, it straight up exploded on me. And to top it off, the company didn't want to do anything about it because it was over a year old. Like, come on! The product didn't live up to what they promised, and their lack of customer support was such a letdown.

I got these really awesome tools from here and let me tell ya, they're amazing! They've been such a big help with all my DIY projects because they're super strong and sturdy. I enjoy using them so much and they make everything a whole lot easier!

I ordered a set of salt and pepper shakers online. When they arrived, they were perfect. I decided to buy another set, but this time they came damaged. I got in touch with customer service and sent some pictures. They sent me a replacement, but it had nicks and chips on it. I am not happy with the shipping department and I don't plan on shopping here again.

So I got some really good stuff from this store and I gotta say, they had a great variety to choose from. Whenever I needed a new version of something cheap for my house, they had just what I needed. The quality of the products was top-notch, really durable and well-made. Definitely worth the money. And can't forget about the customer service - it was amazing. They were quick to help me out with any questions I had and super friendly.