Garage

Garage - Reviews and experiences

Average rating
6.0 /10
Based on 21 reviews
Nov 2023-Apr 2024
Star distribution
50
45x
39x
25x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Pick-up in-store orders

Service

I had a really crappy experience with customer service at this store. I had issues before with getting refunds late, but I thought I'd try again with some in-store pick-up orders. When I called to ask about my order, the person on the phone said I was lying and then just hung up on me when I tried to show proof. That's not cool at all, and I won't be giving my business to a company that treats their customers like that.

Clothing item

Service

Hey there, just wanted to share my recent experience at this store. I was pretty disappointed when they wouldn't let me exchange a piece of clothing that didn't fit, just because I had taken off the tag. I've spent a lot of money here and feel like they should have been more understanding. The staff's attitude makes me question their management and policies. This whole situation has actually made me think twice about coming back here as a customer. Just wanted to put that out there.

Incorrect address issue

Service

I had a frustrating experience with this company when I made a mistake with my billing and shipping addresses for an order. I contacted customer service right away to fix the error, but they were not helpful at all. They wouldn't change the address, so my order went to the wrong place. It's disappointing to see that they are not willing to be flexible or find solutions for their customers. It really shows a lack of good customer service.

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About Garage

Garage is a Canadian clothing store chain, part of the Group Dynamite, Inc., which focuses on apparel and accessories targeted primarily towards young women. Founded in 1975 in Montreal, Quebec, the company has cultivated a strong presence in the fashion retail industry in Canada and has expanded internationally. Garage is known for offering trendy, affordable clothing that appeals to the teenage demographic and young adults, including a wide range of tops, bottoms, denim, dresses, and swimwear, as well as accessories. Over the years, Garage has grown its footprint, operating stores across Canada, the United States, and abroad, while also maintaining a robust online shopping platform to reach a global audience.

Contact Information

🌐 garageclothing.com

Last update: November 29, 2024

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