
FarmRio - Reviews and experiences
Dec 2023-May 2024
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Reviews (28)
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Quick and easy price adjustment
Quick and easy price adjustment
PriceEh, the customer service at this place is really great, eh! I needed a price adjustment and they got it all sorted out for me in just 4 days. The team was super friendly, quick, and made everything easy-peasy for me. I was totally impressed with how smoothly everything went and felt like they really listened to my concerns. I'll be sure to come back for more shopping knowing that their customer service is top-notch, eh!
Price adjustment on my purchases
Price adjustment on my purchases
PriceAmanda was awesome and super helpful when I needed to adjust the prices on my stuff. She made everything so easy and smooth. Her service was top-notch, really thankful for her help!
Recent sale adjustment
Recent sale adjustment
PriceSo I bought something at this store and then they had a sale right after. I chatted with Amanda from customer service and gave her my order number. She helped me out a lot by adjusting the price with a gift card and an extra $10. It was all done super fast, like only took around 10 minutes. I really like how the store sticks to their policy and makes it simple for customers to make the most of sales.
dress
dress
PricePlease help! I ordered a dress on Black Friday and it was lost in the mail - I was then told that the dress was out of stock. However, I was able to order the dress again online and it is being delivered but is now $300 more than the original. My original order was (871267) and the new order I placed is (938646). DHL has confirmed the dress will be delivered - I think it’s terrible customer service to charge me an extra $300 dollars for a mistake on the couriers part and then to be lied to about the stock availability. Feels like a scam to get people to pay more. I have tried reaching out but get no response about this issue.
About FarmRio
FarmRio is a Brazilian fashion label known for its vibrant and eclectic designs that draw heavy inspiration from the country’s rich cultural heritage, flora, and fauna. Founded in 1997 in Rio de Janeiro by Katia Barros and Marcello Bastos, the company began as a small stand at a local fashion market. FarmRio has since grown into a globally recognized brand, celebrated for its commitment to sustainability, including initiatives aimed at reducing environmental impact and promoting reforestation in the Amazon Rainforest. The brand offers a wide range of women’s apparel and accessories characterized by bold prints, colourful patterns, and intricate details, embodying the spirited and lively essence of Rio de Janeiro.
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Categories FarmRio
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Last update: November 29, 2024
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