Eddie Bauer - Reviews and experiences

The stuff I bought recently is really top-notch. I got two things, different sizes, and they fit just right and are super high quality. I've been wearing them in all kinds of crazy weather, and they're holding up great. Customer service was quick to help with an issue I had with my order, and they handled it really well. The brand has been keeping up their high standards for years, and I love how much care goes into their products.

I've been a loyal customer of Eddie Bauer for years now, buying several Cirrus jackets as gifts for my family. But I recently had a bad experience with one of the jackets. After I washed it for the first time, the bottom edge seam opened up and feathers started coming out. This surprised me because my other jackets were still going strong and being used regularly. When I tried to return the jacket for repair or a replacement, the company wouldn't help me at all. Even though the jacket was just over a year old, Eddie Bauer said no to helping me out. I'm really disappointed with this lack of customer service, especially after all the support I've given the brand over the years. It seems like they care more about the looks than the functionality now, making products that can't withstand normal outdoor wear and tear. I'm not happy with this experience at all, and I'd warn others to think twice before relying on Eddie Bauer's outdoor clothing to hold up.

Eh bud, ya know, I've been comin' to this store for years now and I gotta say, I've been seein' a real drop in the quality of their stuff, the customer service, and just overall bang for your buck. It's kinda sad to see a brand that I used to trust not comin' through like they used to. I still got some classic tall-sized women's work pants and maxi dresses from this store that I love, but it seems like they're movin' away from those timeless pieces. And let me tell ya, tryin' to return stuff now is a real pain, even when the items don't match what they show on the website. All in all, the drop in standards has really left me feelin' disappointed and not sure if I wanna keep buyin' from 'em in the future.

Hey there, just wanted to share about this new coat I got. Honestly thought it would be warmer, but it's not cutting it. Been a fan of this brand for a while, but this coat only has 1 inside pocket and 4 outside ones. My old one had way more and kept me toastier. Barely even worn the new coat 4 times since buying it, not feeling it. Going back to buying shirts and pants instead. Peace out, eh!