Ecovacs - Reviews and experiences

saves me hauling a ladder and means I actually clean windows more often, which I appreciate. It's not perfect though — edging and corners need help, and water spots sometimes stay after one pass. Support was... slow and a bit circular. I answered the same questions a couple of times and got standard troubleshooting steps; no quick fix from them, but they did follow up once with a few extra tips. So overall: not a miracle worker, but not useless either. I'm relieved it was worth keeping for some jobs, and would suggest you temper expectations and plan a bit of manual touch-up. Also, the build feels reassuringly solid and the suction noise is noticeable but not annoying; it saves me time on Sundays.

I almost talked myself out of buying an Ecovacs mower because I’d heard mixed stuff about reliability, but the marketing looked great and the features seemed perfect for my tiny yard. First few weeks were actually awesome — quiet, easy set-up, and it handled my 90 m² lawn like a champ. So I was pretty happy, really. Then, after about six months, the first unit stopped working. Fine, they sent an O800 as a replacement, and I thought “okay, problem solved” — but that one died after only two months and roughly 31 mowing runs, just spinning on the spot. That was disappointing, no sugarcoating it. On the plus side, I’ve been emailing Uros and they seem willing to help, which gives me hope. I’m sending the mower in for repair now; if it keeps breaking I’ll seek a refund through my bank. Overall I like the idea and the early performance, but the repeat failures have left me cautious.