Ecco

Ecco - Reviews and experiences

Average rating
5.6 /10
Based on 19 reviews
Nov 2023-Apr 2024
Star distribution
51x
42x
33x
210x
13x

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Reviews (19)

Shoes falling apart

Product

So I've got these shoes that I hardly ever wear and they're falling apart! The sole and leather are separating, and apparently they're just glued together. I brought them to a shoe repair guy, and he was like, "Oh yeah, I've seen this issue with this brand before." But he couldn't even fix them because there's no stitching to put them back together, and he can't replace the rubber part! These shoes cost me $120, and they're using some crummy glue that's different from their fancy gold shoes. I have a pair of those, and they're still holding up just fine! I would definitely recommend avoiding Ecco if you're looking for good shoes, because this is just so disappointing.

Disappointing quality

Product

As someone who has been a loyal customer for a long time, I have to say I am really disappointed with the products these days. Back in the day, this brand was all about top-notch materials and expert craftsmanship. But my recent purchase just didn't cut it for me. The outside feels cheap and looks fake, and the inside is made of subpar fabrics that just don't give off that high-end vibe I used to love about this brand. The shoes don't even have that amazing smell of quality leather anymore. It's just sad to see a brand valuing profits over quality, because all it's doing is losing customers like me who have been around for a while.

Two pairs of shoes

Product

I got a couple pairs of shoes from that store, and man, they both totally fell apart on me. The first ones were hiking boots, real worn out but still fell apart on me. Had to get a voucher to replace them. The second ones were sandals, just completely fell apart and made a huge mess at this fancy hotel I was crashing at. I still got two pairs of their sneakers, but I don't plan on wearing them much.

Loafer purchase

Product

I bought these loafers from the store and I gotta say, they're total garbage. I've only worn them a few times and already the side strips came off, showing how poorly made they are. I tried contacting customer service but haven't heard back yet. Compared to my other shoes, these ones are seriously lacking in durability and quality.

New shoes fit perfectly

Product

Oh my goodness, I came across these really awesome shoes online and they are seriously amazing! I had previously purchased some golf shoes from the same place and received assistance in finding the perfect size and width. So when I decided to order my new pair of women's Ult-Trn shoes, I just couldn't resist. They were unbelievably comfortable right from the start! Now, even my husband wears Ecco's for golf and is thinking of getting walking shoes from them next. It's safe to say, we are officially an Ecco family now!

Golf shoes purchase.

Product

Eh, I've been stickin' with this brand for ages 'cause I knew they were all 'bout quality and long-lastin' gear. But lemme tell ya, I'm kinda let down by the golf shoes I got recently. The materials they used ain't as good as before - they get scratched up real easy and the color wears off quick. Even though I shelled out a lotta cash for 'em, they don't give off that high-end vibe I'm used to from this brand.

Comfortable shoes

Product

I got these shoes from the store and at first, I was so happy with how comfy they were. But after just five months, I found holes in them which was a real bummer. I spent a good chunk of money on these shoes, so I was expecting them to last longer. It's too bad 'cause I liked everything else about them, but the fact that they didn't hold up well is a big letdown.

ECCO GRUUV sneakers

Product

I recently bought a pair of ECCO GRUUV sneakers that were supposed to be super comfy for walking and giving good support with every step. But man, was I let down. These sneakers had elastic laces, which were just a terrible idea for a walking shoe. After just 10 minutes of walking at a decent pace, those elastic laces dug into my heels, causing major discomfort and pain. When I contacted customer service for help, they were no help at all. They didn't want to give me regular laces to fix the problem and blamed me instead, saying I didn't know how to walk right or wear proper socks. That lack of understanding and support really ticked me off, and I ended up feeling really frustrated and let down by my purchase. Honestly, I wouldn't recommend buying from this company because of their dumb design and awful customer service.

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About Ecco

Ecco is a Danish shoe manufacturer and retailer founded in 1963 by Karl Toosbuy in the town of Bredebro, Denmark. The company is notable for its direct approach to shoemaking, owning and operating its factories and taking control of the entire shoe manufacturing process, from design to production to retail. Ecco is renowned for producing high-quality, comfortable shoes for men, women, and children, and it places a strong emphasis on innovative technology and design. Over the years, Ecco has grown into a global brand with sales in more than 90 countries, establishing its reputation as a leading provider of shoes that offer style, durability, and comfort.

Contact Information

🌐 ca.shop.ecco.com

Last update: November 29, 2024

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