Eastern Mountain Sports

Eastern Mountain Sports - Reviews and experiences

Average rating
6.0 /10
Based on 18 reviews
Nov 2023-May 2026
Star distribution
51x
43x
39x
23x
12x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Almost lost my rewards

Checkout

I was half-drinking my morning coffee when I remembered the rewards balance and decided to try placing an order — checkout didn’t have a clear spot to apply it and there was no phone support, which made me wary. Chat told me to order first and email the details after, sounded a bit sketchy. Still, I needed the refill for my home office supplies so I went for it. Next day they adjusted the charge and the credit showed up — that’s the moment I relaxed. Annoying process, but it actually got sorted.

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About Eastern Mountain Sports

Eastern Mountain Sports, often abbreviated as EMS, is a retailer specializing in outdoor equipment and clothing. Founded in 1967 in Wellesley, Massachusetts, it initially catered to the needs of outdoor enthusiasts in the northeastern United States. The company offers a wide range of products including camping equipment, climbing gear, bicycles, and apparel designed for a variety of outdoor activities. Over the years, EMS has expanded its footprint, operating several stores across the U.S., while also serving customers through its website. The company is known for its commitment to providing high-quality gear and expert advice for adventurers of all skill levels.

Contact Information

🌐 www.ems.com

Categories Eastern Mountain Sports

Last update: May 15, 2026

Website (Partner link)

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