DS Laboratories - Overall Rating based on 28 reviews
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$100 purchase
I just bought $100 worth of stuff from this company, with the expectation of getting a free shampoo. But guess what? When my order arrived, there was no shampoo in sight. So I contacted them, and you know what they said? They told me I had to buy the shampoo separately. honesty and transparency are important to me, so I was really let down by their lack of integrity. It felt like they were trying to trick me, and it's not cool. It's really disappointing when companies pull these tricks just to make a bit more money, instead of valuing their customers' trust and loyalty.
Hair loss shampoo
I bought this shampoo for hair loss, thinking it would stop my hair from falling out. But guess what? They removed the main ingredient that actually does the trick! What a rip off! I've been using it for weeks now and my hair is still shedding like crazy. It's not right that they're still selling it without the crucial ingredient. They should definitely give refunds to all of us who got scammed!
Hair growth product
I've tried a bunch of different hair growth products before, like those Minoxidil solutions, but they kind of gave me mixed results, you know? So then I thought I'd give this product a shot, but no luck, it didn't work at all. I used it for months and it was like I might as well have been spraying water on my head. I wouldn't suggest this product to anyone trying to grow their hair.
Hair growth serum
I bought this hair growth serum from a company, hoping it would help my hair. Sadly, it didn't work as promised. I reached out to customer service because the website said I could get a full refund if it didn't work. Instead of giving me my money back, they told me to buy more and wait longer. I did what they said, but still no results. They refused to refund my first purchase, only offering a refund for the extra product. The customer service was not helpful at all, just wanted me to spend more money. It was a disappointing and frustrating experience.
Hair loss solution
I recently bought some hair loss stuff from DS Laboratories, and let me tell you, I am really impressed with how well it's working. No matter how old you are or what kind of hair you have, if you're a guy dealing with hair loss or thinning hair, I suggest giving their products a try. The change in my hair's thickness and volume has been amazing. I'm really thankful for their awesome solution.
Returned product without using
I decided to send back the product without using it and went through the process to get a return authorization number, following the steps and giving a tracking number. But I haven't heard anything back about my refund. I've sent lots of emails and still haven't gotten any reply. And now I got a message saying they were gonna close my "ticket." The customer service has been awful. It's disappointing that the service was good when buying the product, but not so good afterwards.
Effective products for individual needs
I like how the products are made to target different hair and skin issues, so you can really find what works for you. But I was kind of bummed to see the prices go up lately, might turn some people off. Still, the products actually work well and give the results they say they will.
Hair growth serum
So I bought this hair growth serum from this company, thinking it would help my hair out. But man, was I let down. It took ages for my order to show up, and when it finally did, the product wasn't even there. When I reached out to customer service about the missing item, they were no help at all – just giving me excuses. And then they straight up lied about where my product was, saying it was shipped when it clearly wasn't. Total mess of an experience that just made me feel annoyed and ripped off. Definitely wouldn't suggest this company to anyone.
Haircare products
I've been using their hair products for a while now, and I gotta say, their shampoo is pretty good, but man, that Spectral DNC stuff is making me question things. It doesn't seem to be doing anything for my hair, and it's actually making my scalp feel weird and itchy. I'm starting to wonder if all those claims they make about the product are legit or if it's just some shady pseudo-science to fool people. And to top it off, I tried to leave a review on their site but couldn't figure out how. Are they even open to hearing customer feedback?
Hair growth treatment
I was so disappointed as a customer at that company. The customer service was so bad, I had to complain to the BBB just to get a response. It was a total nightmare sorting out billing and shipping problems. Even when I followed their email instructions to update my credit card info, I got no reply for a whole week. The lack of communication and professionalism was really disappointing. I felt like they didn't value me as a customer at all.
Revita and Dandrene shampoos
I've been using these shampoos for about 4 years now, and they are honestly the best! The Revita shampoo makes my hair so shiny and adds volume, while the Dandrene shampoo clears away all my dandruff and buildup. My hair really loves these shampoos, I can't see myself using anything else. I definitely recommend them to anyone wanting great hair products!
Recent skincare purchase
I just bought some skincare stuff from this company and I was pretty happy with the products. But man, the customer service was brutal. The emails and website didn't help at all, and the responses I got were so discouraging. It sucks that awesome products are getting a bad rap because of crappy service.
Ordered hair growth shampoo
OMG, don't order from them at all! I got this hair growth shampoo and they didn't even send it to me. They took my money and won't even respond when I ask about it. Complete crooks!
Paid, no delivery
I ordered something from DS Labs, but it hasn't shown up yet. It's been a whole month and no one has said anything about the delay. I phoned the courier company and they said they haven't even got the package yet. It's so annoying that no one is keeping me in the loop about this. At least I used my credit card to pay, so I'll be asking for my money back. On the bright side, I've tried this product before from another store and it's great. DS Labs should stick to making the product and let someone else deal with selling and shipping it.
Shampoo turned Conditioner
I ordered shampoo, but they sent me conditioner by accident. I tried to get in touch a few times to fix the order, but I haven't heard back from them. The product came without an invoice or a note about returns. It was a really bad experience dealing with their customer service. Next time, just go with Amazon.
Wasted money
I used their hair growth topical product for 3 months but I didn't see any improvement. Actually, I ended up losing all the hair I had regrown from a different brand. Such a letdown!
Hair loss solution
I was a bit unsure at first about trying out a medical shampoo I found at the pharmacy. I was worried it might not be good for my hair. But after dealing with a lot of hair loss lately, I decided to give it a shot. I bought the hair loss solution shampoo and to my surprise, it actually worked! In just one month, I noticed way less hair falling out and even some new hair starting to grow. It was a bit expensive, but I got it on sale so it was worth it. I’m really happy with the results and would definitely recommend this product to anyone struggling with hair loss.
Hair care products
I've been using these hair care products for quite a while now and I gotta say, I've been really happy with how they work. The shampoo and conditioner have totally helped with my scalp problems, plus they smell so good too. Whenever I've had questions, the customer service folks have always been super helpful. I usually get the biggest bottles for home, but I also picked up some travel-sized ones for on the go. Even though my hairdresser keeps recommending other stuff, I'm sticking with these ones. Just can't beat 'em.
Quick payment, slow delivery
I bought some things from here and it's taking so long to arrive. My last order was placed months ago and I got charged right away. The products are decent, but I just want them to get here soon!
Hair loss solution
After trying that one hair product for a while with no luck, I thought I'd give this new one called Revita a shot. I gotta say, it's actually working! My hair loss has stopped and I can see some new hair growing in. It does cost a bit more than my old stuff, but it's totally worth it for the results. If you're dealing with hair loss, I totally suggest giving Revita a try.
Review with most votes
Hair loss stuff
I've been using this hair loss product for so long and it's amazing! My hair isn't falling out anymore and I've even seen some new growth! It's been yea... Read onBy: Jasen