Dior - Reviews and experiences

"Eh, you can tell a luxury brand is top-notch with their products, but when it comes to customer service, they're definitely lacking. My order was a total mess - ended up at the wrong address, can you believe it? I tried reaching out to customer service twice and got zilch in response. Trying to get a refund was a whole other ordeal. It's too bad that their fancy products are matched with such terrible service, eh?"

I recently bought something from this company and had a big problem with getting my order on time. I ordered it on April 1st and they told me it would be sent out by April 3rd. But then they kept changing the delivery date on the website, and it ended up being April 8th. The shipping company, Seur, told me there was a delay, but I haven't heard anything about where my stuff is now. I tried to get in touch with both the shipping company and the company I ordered from, but I had to wait an extra 2 weeks with no solution. This whole situation has been really frustrating and disappointing because there's been no communication and the delivery process was not efficient.

I'm really frustrated, eh! Got my awesome skirt and shiny new shoes, but they totally forgot to ship me the cool hat I ordered 🙄 I sent them two emails already, but they still haven't replied 😡 Guess I won't be shopping here again, eh? Really bummed out 'cause I was really looking forward to that hat 😩