Decathlon - Reviews and experiences

I bought an inflatable mattress from this store about a month ago. Somehow, it never got delivered to my door. I tried to get in touch with the delivery company to find out where it was, but they couldn't give me any info and told me to talk to the seller. So, I reached out to the seller through their chat support, but they said the product had already been dropped off. This whole thing is making me super frustrated because I can't even get a refund now.

This is just so darn frustrating! I bought a bike online and it's been a total disaster. They were supposed to deliver it on May 7 but it still hasn't shown up. I've tried getting in touch multiple times to ask for an update, but I haven't heard anything back from Decathlon or RMX Trading Ltd. How can it be that in this day and age, a company can't give a simple update on a delivery? I'm so fed up with this awful customer service and I'll definitely think long and hard before buying from them again.

Sorry, but the delivery service from this store has been a real letdown for me. I ordered something a month ago and they said it would come on May 25th. But then, on delivery day, I got an email saying it was delayed another week. It's been super annoying cause I really needed it fast. The bad communication and reliability from the delivery service has me thinking twice about shopping there again.