Decathlon

Decathlon - Reviews and experiences

Average rating
8.0 /10
Based on 21 reviews
Oct 2023-May 2024
Star distribution
56x
46x
35x
24x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Outdoor running shoes

Communication

I recently bought some running shoes for outdoors from this store. I ordered them online because it's easier to pick them up at the store. But, there were a few problems with my order. At first, the pick-up date that I saw online was different from what they told me after I paid. I tried to cancel my order by email, but didn't hear back. In the end, I decided to just go get the shoes as planned, only to find out they were the wrong size. Unfortunately, when I tried to fix things, I got no response. This whole thing has made me pretty frustrated and disappointed with the lack of communication and customer service.

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About Decathlon

Decathlon S.A. is a French multinational corporation that designs, manufactures, and distributes sports equipment and apparel. Founded in 1976 by Michel Leclercq in Lille, France, the company aims to make sports more accessible to everyone across the globe. Decathlon has grown to become one of the world's largest sporting goods retailers, operating over 1,600 stores in nearly 60 countries. The company covers a wide range of sports, offering products for both amateur enthusiasts and professional athletes. They are known for their affordability, quality, and innovative designs, often bringing new technologies into the sports equipment market. Decathlon also promotes eco-friendly products and sustainable development initiatives. Their stores are characterized by large, warehouse-like spaces where shoppers can try out products before purchasing.

Contact Information

Decathlon UK Ltd, 9 Maritime St, Rotherhithe

SE16 7FU London

United Kingdom

📧 customer.enquiries@decathlon.com

🌐 decathlon.co.uk

Last update: November 29, 2024

Website (Partner link)

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