Daily Steals - Reviews and experiences

called and left a message with my order number, sent an email with the same info, and used the website chat. I wanted one simple thing — change the shipping address to the card’s billing address — nothing dramatic.
What followed was a mess of mixed messages. One reply said the order was updated, another said they couldn't change the address because it was paid, then later someone said they couldn't cancel because it had shipped. Two days later I get a delivery confirmation: delivered, at the wrong address. So yeah, my initial worry turned out to be valid. The site and checkout worked fine and the price was great, but their customer service dropped the ball hard.
I’m not saying the product itself would’ve been bad — it looked fine online and I probably would’ve liked it — but I ended up with nothing and no clear fix. Mildly infuriating, honestly. If a company can’t sort a simple address mistake after multiple asks, I won’t risk ordering from them again. Could’ve been an easy fix, but it wasn’t.