Cymax - Reviews and experiences

I got this really cool executive desk set with a bunch of pieces, and I was so pumped to put it together in my room. It arrived pretty quickly, but when I started unboxing everything, I noticed that one of the pieces for the desk was damaged! I sent an email to the store right away, and they suggested giving me a discount to keep it, but I couldn't deal with a wobbly desk! It took some time, but they eventually agreed to send me a new leg. Now I'm just waiting for it to show up so I can finally have my desk all ready to go!

I bought some furniture from this company recently and let me tell you, it was a total nightmare. First off, they gave me the wrong info about how to return the stuff. Then, when I tried to reach out to customer service for help, I couldn't even talk to a real person. Dealing with trying to return the item and get FedEx to pick it up was a total nightmare. It was like a never-ending headache that I never wanna deal with again.

My experience with this company was really disappointing. I ordered an office chair and customer service told me it would be easy. But then the order got canceled the next day for no reason and I was left feeling upset and ripped off. It was hard to get a hold of someone, and when I finally did, they weren't helpful at all. Getting a refund was a long and frustrating process, which I wasn't happy about.

So, I got this desk and hutch from this store, and when it arrived, the desk was actually broken in half! Can you believe it?! I messaged them right away through Amazon, but they were taking forever to reply. Thank goodness Amazon stepped in to help me out. It's been two weeks now and everything is all packed up, waiting to be picked up for a refund. But I'm still having issues with getting a refund for the hutch, like, what's the point of having just a hutch without a desk, right? Overall, dealing with this company has been such a pain, I totally don't recommend buying from them. Amazon saved the day!

Hey there, just a heads up for anyone thinking about buying stuff from this retailer's marketplace - they don't allow returns even if other websites say they do. We learned this the hard way after buying a couch from them. When we tried to reach out to the company about our concerns, we got no response. Sadly, the quality of the couch wasn't up to snuff, and we couldn't even donate it because of charity guidelines. So now we're stuck with a lousy couch we can't get rid of. Just a warning to be careful when shopping there!

So, I bought these four drink tables online, right? They were supposed to be silver and black, but when they showed up, they were green and gold! I contacted the company to try and return them, and they said I could. But get this - I had to dish out over $100 for shipping! And to top it off, they sent me an email saying they cancelled my return request. Can you believe it? This whole thing has been a total nightmare.