Cymax

Cymax - Reviews and experiences

Average rating
7.0 /10
Based on 21 reviews
Nov 2023-May 2024
Star distribution
52x
47x
36x
25x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Shoe bench purchase

Product

I bought a shoe bench and it turned out exactly as I thought it would. The instructions were simple to follow and my daughter and I had no problem putting it together. It looks awesome, is strong, and does the job perfectly. I would definitely suggest it to anyone looking for a shoe bench.

Corner desk

Product

I just got this new corner desk for my room delivered by Fedex Ground and it came in good condition. Putting it together was a bit tough, but in the end, it turned out alright. My daughter really enjoys using it for her homework.

Patio table and chairs

Product

So I bought this patio table with chairs online, eh? I was hoping for a smooth and easy time, but boy was I wrong. The stuff came from the manufacturer, not the store, all beat up and broken. I got in touch with customer service, waited forever just to be told the manufacturer would send a new set. But weeks went by and nothing showed up. When I contacted the store again, they said they never got my first email. Finally, I got a replacement, and guess what? It was damaged, too. The pieces were all messed up and didn't even fit together right. After four months of this back and forth, I settled for the least damaged parts that worked. Now, a whole year later, the paint is peeling off. I asked about some touch-up paint, but they said the warranty was up, even though I didn't want to return it, I just needed some paint. And when I left a bad review, they just went and erased it, like my whole experience never happened. Can you believe that?

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About Cymax

Cymax Group is a Canadian e-commerce company founded in 2004. It specializes in retailing furniture, home décor, and office supplies. Over the years, Cymax has focused on leveraging technology and innovation to create a seamless online shopping experience for customers across North America. The company utilizes a drop-shipping model, partnering with thousands of suppliers to offer a wide range of home and office products directly to consumers, without requiring large warehouse spaces. This model allows Cymax to offer a broad selection of products while minimizing overhead costs. Headquartered in Vancouver, British Columbia, Cymax has grown into a prominent player in the online furniture retail space, emphasizing customer service, efficiency, and the integration of technology into every aspect of its business operations.

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🌐 cymax.com

Last update: November 29, 2024

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