Cosori - Reviews and experiences

Pulled the basket out and immediately knew this needed fixing — the handle wobbled and the plastic near the screws looked like it had melted. I had bought two Cosori units, one for me and one for my granddaughter, so replacing the white basket mattered. Warranty had lapsed, I thought I'd be stuck, but Anita at support tracked a spare down and sent it without charging me. Kinda relieved and honestly really happy with how they handled it.

I bought this drawer unit a while back and liked it at first — sturdy, clean lines. Then the drawer snapped twice, a year apart, which is annoying. What made me feel okay was when support (Anita) sent a replacement without a fuss and it arrived quickly. So yeah, product has issues, but their service calmed me down.

I almost wrote this off — the toaster oven was glitchy, the on/off switch unreliable and it didn't heat right. I use it every morning for toast and for quick dinners, so I was worried. They asked for a pic of the back with the cord cut, weird but I sent it. In five days a replacement was on my counter; I tried fries and a grilled cheese and it worked perfectly. Shayla dealt with it smoothly, and now I'm happy.