Cosori - Reviews and experiences

fast-heating fan, crisp results and simple dials that don't overcomplicate things. The basket felt solid until that snap, but customer service actually stepped in and offered a replacement basket (about £20 plus postage). Bit annoyed, but honestly relieved — we use it almost daily.

I wouldn’t buy this again. It actually cooked really well at first — air fry and rotisserie did a nice job, surprising me — but after about three months of light, every-other-day use the glass on the door suddenly shattered while preheating and scattered all over the counter and floor. I never put anything on the door, like the sticker warned, so that was unnerving. I tried calling customer service a bunch of times, got told my model isn’t on any recall list, and then they pointed me to email-only support. I’ve emailed repeatedly for two months with no reply. It’s frustrating and feels unsafe. If you’re looking at this, maybe check recalls and be careful; and I really hope they step up on the service side. Small heads-up: it cooks great until it doesn’t.

I'm happy — even with the occasional hiccup. I’ll say it up front because that’s how I talk: these things look great on the counter and they mostly just work. I started with an old Cosori air fryer years ago, upgraded later, and now I’m at the point where I’ve got an air fryer, two kettles (one glass, one bright orange because why not), and a lovely glass coffee carafe with a wooden collar that makes me feel a bit fancy in the mornings. People actually stop and ask me where I got the orange kettle. That never gets old.
That said, they’re not perfect. There have been small problems — bits that didn’t behave, a recall I read about (and yeah, recalls are a pain; they happen to loads of brands) — but when something did go sideways for me, customer support wasn’t a circus. They were polite, actually helpful, and surprisingly quick. So, the whole-company-is-awful arguments? I don’t buy them based on my experience.
Design is the real standout here: simple, thoughtful, elevated without trying too hard. The air fryer runs quietly — like a low hum rather than the rasping fan of older models — which I appreciate because I’m often making breakfast while half-asleep. I use Cosori stuff every day, from coffee to dinner, and I find myself recommending it to friends (with warnings: read the manual, and keep your receipts). If you’re on the fence, my advice is: pick the piece that fits your day-to-day needs rather than chasing every new gadget. Expect good design, mostly reliable performance, and decent support if you need it. Mildly emotional aside: I kind of love the kettle. There, I said it.