Citadium - Reviews and experiences
Mar 2026-May 2026
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Reviews (11)
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Relief showed up
Relief showed up
CommunicationWas halfway through a chaotic week, needed a new lumbar cushion for my sore back — figured I'd try these folks. Price was good and the parcel showed up fast, not perfect but that's when I relaxed. Order confirmation e-mail never came and support took a few days to reply, they apologized.
Ghosted after ordering
Ghosted after ordering
Communicationemails go unanswered, contact form too, calls just ring and drop. Feels like being ghosted. The site looked okay and price was reasonable, but customer support is just not there. Won't be ordering again.
Low expectations, happy ending
Low expectations, happy ending
CommunicationSolid pick, honestly — I was doubtful at first but pretty pleased. I ordered in February because I needed it for a trip, thought the bad online reviews might be true. Parcel arrived fast and the product matched the pictures, which put me at ease. I did email customer service and got no reply, a bit annoying, but everything worked so I'm satisfied, if a little surprised.
About Citadium
Citadium is a French retail chain focused on streetwear and urban fashion. It operates department-style stores offering clothing, footwear, and accessories from a mix of established and emerging brands. The assortment is generally aimed at teenagers and young adults interested in contemporary styles. Citadium was launched by the Galeries Lafayette group and is part of its broader retail activities in France.
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Categories Citadium
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Last update: May 15, 2026
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