Circuit City - Overall Rating based on 6 reviews

67% Would buy here again

Featured Reviews

Most relevant positive review

  2024-03-19
Online shopping and in-store p

This Christmas, I thought I'd try online shopping for a gift and chose the in-store pick up option to save some time. I checked out the website and found exactly what I wan... Read onBy: sandrine

Most relevant negative review

  2024-02-07
Recent electronics purchase

I had a really disappointing time at the electronics store. The customer service was basically non-existent and I wasn't sure if the products were legit. I would definitely... Read onBy: Gayle Huels

Review with most votes

  2023-11-29
PC accessories

Ever since new folks took over, the store's been a bit more run-of-the-mill, but prices are still sweet and service is decent. I pop in every now and then for computer stuf... Read onBy: Zemlak

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    Electronics

    I bought some electronics from this store not too long ago and I gotta say, I was super let down with how it all went down. Even though the website said they had everything in stock, I never even got my order! I had to do a chargeback on my card just to get my money back. It was a huge pain and took up a lot of my time. If they had just communicated better and had better customer service, this all could have been avoided. I definitely don't recommend buying from this store to anyone.


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    Online shopping and in-store pick up

    This Christmas, I thought I'd try online shopping for a gift and chose the in-store pick up option to save some time. I checked out the website and found exactly what I wanted. In less than an hour, I got an email telling me my order was good to go at the store. So I headed over there, and sure enough, my order was all set for me. The whole process was super convenient, and I'll definitely be using it again in the future.


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    Monitor purchase

    So, eh, I ordered this wicked cool monitor, eh? But then it took forever for it to even ship, you know? I had to wait a whole month before they finally told me it was backordered. Like seriously, why couldn't they just say that in the first place, eh? I had to call them because no one on their chat team could give me a straight answer. And don't even get me started on the excuses they gave me, like the fulfillment person being in a meeting. Ugh, so annoying, you know?


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    Recent electronics purchase

    I had a really disappointing time at the electronics store. The customer service was basically non-existent and I wasn't sure if the products were legit. I would definitely recommend avoiding this store.


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    Electronic item

    I just wanted to share that I recently made an online purchase, and it didn't go as planned. The website didn't show the correct stock availability, so I ended up buying something that was actually out of stock. I only found out when I asked about my order, which was pretty frustrating. The customer service team didn't handle the situation well and didn't send any official communication about the canceled order. Now, I've been waiting for a refund for nine days, which just adds to my disappointment. Overall, I wouldn't suggest shopping at this store if you want an easy and stress-free experience.


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    PC accessories

    Ever since new folks took over, the store's been a bit more run-of-the-mill, but prices are still sweet and service is decent. I pop in every now and then for computer stuff and always find better deals here than at other places.