Charlotte Russe

Charlotte Russe - Reviews and experiences

Average rating
5.2 /10
Based on 16 reviews
Nov 2023-Apr 2024
Star distribution
50
41x
37x
24x
14x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (16)

Tight-fitting jeans and crop tops.

Service

So, I went to this store recently, thinking I could find some cool stuff to add to my wardrobe. But man, as soon as I walked in, I was let down. They hardly had anything in stock, and the choices were few. It looked like they hadn't gotten any new stuff in ages. And then, to top it off, when I wanted to return something that didn't fit right, they said no returns allowed. Can you believe that? Their service was just awful. Honestly, the whole thing left a sour taste in my mouth. It's obvious this store is struggling to keep up, and I definitely won't be coming back to shop here.

Jogger pants purchase

Service

So, I went to the mall the other day and had the worst time at this one store. The manager there was super rude and had a really bad attitude when I just asked a question. She didn't even answer me properly and then started yelling at me out of nowhere. I couldn't believe how unprofessional and lacking in customer service skills she was. It really left me feeling upset, and I'm definitely not going back to that store again. Just terrible.

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About Charlotte Russe

Charlotte Russe is an American clothing retail chain that focuses on fashionable apparel, footwear, and accessories targeted at young women. Founded in 1975 in San Diego, California, by Daniel Lawrence and his two brothers, the company was named after a French dessert they were fond of. Charlotte Russe quickly expanded, establishing itself as a popular destination for trendy, affordable fashion. Despite facing bankruptcy and closing all stores in 2019, the brand was purchased by YM Inc., which has since revived and continued to operate Charlotte Russe, maintaining its presence in the retail and online marketplace.

Contact Information

🌐 charlotterusse.com

Categories Charlotte Russe

Last update: November 29, 2024

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