brother

brother - Reviews and experiences

Average rating
6.6 /10
Based on 13 reviews
Oct 2023-May 2024
Star distribution
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Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (13)

Printer purchase

Communication

I bought a printer not long ago and right away I had problems with it. When I tried to get help from customer service, it was super frustrating. They kept saying we had to talk through email or chat, even though a quick phone call would have sorted things out way faster. It took days to figure out what was wrong, when a phone call would have been so much quicker. Plus, they canceled my order twice and were hard to get a hold of on the phone. All in all, it was just a frustrating and inefficient experience.

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About brother

Brother Industries, Ltd. is a multinational electronics and electrical equipment company founded in Japan in 1908. Originally established as Yasui Sewing Machine Co., Brother has diversified its offerings over the years, now producing a wide array of products including printers, multifunction printers, desktop computers, sewing machines, label printers, and an extensive range of other home and business solutions. Brother's global presence spans across many countries, with operations that include manufacturing and sales of their products. The company is well-regarded for its innovation and quality in the technology and office equipment sectors.

Contact Information

🌐 brother.ca

Last update: November 29, 2024

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