Brilliant Earth

Brilliant Earth - Reviews and experiences

Average rating
7.0 /10
Based on 28 reviews
Nov 2023-May 2024
Star distribution
52x
411x
34x
211x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (28)

Engagement ring (for my girlfriend)

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I ordered a ring online for my girlfriend, but there was an issue with my payment and I ended up being charged double. It really messed up my finances and now I can't afford to take my girlfriend on a special trip with the ring. The customer service was awful, they didn't seem to get what I was going through at all.

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About Brilliant Earth

Brilliant Earth is a company specializing in ethically sourced fine jewelry, particularly engagement rings and wedding bands. Founded in 2005 by Beth Gerstein and Eric Grossberg, Brilliant Earth has set itself apart by committing to ethical sourcing practices, ensuring its diamonds, gemstones, and precious metals come from responsible, sustainable sources. The company has a strong emphasis on transparency, providing detailed information about the origins and craftsmanship of its products. In addition to its online presence, Brilliant Earth has established several showrooms across the United States, offering personalized service and consultations. Their approach not only caters to consumers' increasing demand for ethical products but also aims to reduce the environmental and social impact of jewelry production.

Contact Information

🌐 brilliantearth.com

Categories Brilliant Earth

Last update: November 29, 2024

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