Bose

Bose - Reviews and experiences

Average rating
6.0 /10
Based on 18 reviews
Oct 2023-Apr 2024
Star distribution
51x
42x
36x
28x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (18)

Surround sound speakers

Delivery

I just bought some surround sound speakers for my home theatre system from the company. But man, the delivery was a major fail. They just left the speakers outside my place with no discreet packaging. Anyone could've seen them! When I got home from work, they were gone. UPS and the company are saying it's all good and secure, but they won't own up to it. It's not cool how they're not taking responsibility for what happened. Customers deserve better care and accountability, you know?

Online purchase headphones

Delivery

So, I ordered these super cool headphones online and I was pumped to get them. But you know what? They took ages to arrive! I mean, I ordered them on a Friday and they were supposed to show up on Monday. But then they switched it to Thursday because of "crazy demand". Like, really? I don't live in the boondocks, I'm in the city! Not happy about it at all.

Online order experience

Delivery

The online ordering experience was a total nightmare, eh? Right from the get-go, the estimated delivery date was way off, and I had to keep bugging them for updates. Finally, when I managed to get ahold of someone, they gave me the same old excuse about 'unprecedented demand.' Yeah, sure. And let me tell ya, don't even get me started on the address mix-up. Why make me use a glitchy address picker only to totally ignore it when it comes to shipping? When I pointed out the mistake, their response was pretty weak. I had to reach out to the carrier myself to try and fix the mess. If you have the choice to order from a different company that's quicker and more reliable, I'd definitely go for it, eh.

Noise-canceling headphones purchase

Delivery

I just bought a pair of noise-canceling headphones from this company, thinking they would arrive pretty quickly based on their website. But after I paid for them, I was disappointed to find out that they actually took over two weeks to arrive, way longer than the 1-3 days they promised. And when I finally got the tracking info, turns out Bose is not even "Bose.ca," they're actually based overseas, which wasn't clear on their site. Plus, I discovered some sellers on Amazon who sell Bose stuff for cheaper and deliver faster. All in all, not impressed with the whole experience.

Headphones

Delivery

I had the same terrible experience as others when I ordered directly from Bose. The delivery times were way too long and there was zero communication about my order status. Every time I tried to check in, I either got no reply or a scripted response from the call center that didn't help at all. I even attempted to cancel my order, but I'm not sure if it worked. In the end, it was just so frustrating and disappointing that I don't think I'll ever order from them again.

Noise-canceling headphones

Delivery

I bought a pair of noise-cancelling headphones online not long ago, but there were some problems with the delivery. Got an email saying the order was being sent back because they couldn't deliver it, which was a real letdown. Talked to customer service and found out that the order was going back to a warehouse in another country, and they told me to make a new order if I wanted a refund. This whole thing has been really frustrating and now I'm thinking about just getting a different brand of headphones.

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About Bose

Bose Corporation is an American company that specializes in the design and manufacture of audio equipment. Founded in 1964 by Dr. Amar G. Bose, the company is renowned for its development of innovative speaker systems, noise-cancelling headphones, professional audio products, and automobile sound systems. With a focus on research and technology development, Bose has established a reputation for high-quality sound products that aim to reproduce music as closely as possible to the original performance. Headquartered in Framingham, Massachusetts, Bose maintains a global presence, distributing its products worldwide and remaining a leader in the audio technology industry.

Contact Information

🌐 www.bose.co.uk

Last update: November 29, 2024

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