Bloombox Club - Reviews and experiences
Nov 2023-May 2024
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Reviews (20)
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Terrarium purchase for Valentine's gift
Terrarium purchase for Valentine's gift
Returns & RefundsI just bought a terrarium for my partner for Valentine's Day. But when it arrived, the packaging was so bad that three of the plants inside were damaged. I reached out to customer service to sort it out, but they only offered to replace one of the plants. The replacement they sent was even worse than the original plants. Now none of the plants are good for the gift I had in mind. I suggest steering clear of this company because the products and customer service are both pretty disappointing.
Product overall good, missing plant
Product overall good, missing plant
Returns & RefundsIn the end, when I got my order, I noticed that the lid was a bit damaged, and to make matters worse, one of the plants wasn't there. It looked like the box was thrown together haphazardly, causing the missing plant. It took about 2-3 weeks of going back and forth, but eventually, I got 4 replacement plants, including the one that was missing. Even though I'm grateful for them fixing the problem in time for Christmas, I think they need to have stricter quality checks to avoid this happening again.
About Bloombox Club
Bloombox Club is a subscription-based service that delivers specially selected indoor plants directly to customers' homes. Founded by Dr. Katie Cooper in 2015, the company was born out of the belief in the therapeutic power of plants to improve mental health and well-being. Initially launched in the United Kingdom, Bloombox Club curates a range of plants, from common varieties to more exotic species, providing an accessible way for people to integrate greenery into their living spaces. Along with plants, they offer care instructions and tips to help customers nurture their plants, enriching their understanding and appreciation of horticulture. The aim is to not only beautify spaces but also to foster a deeper connection between people and nature.
Contact Information
Unit 1.G.1, The Leather Market
SE1 3ER London
United Kingdom
Categories Bloombox Club
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Last update: November 29, 2024
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