Beyond Retro - Reviews and experiences

When I was lookin' for a vintage bomber jacket as a customer, I was so excited to come across a one-of-a-kind piece at the store. But then, my excitement turned to disappointment real quick when the jacket didn't fit me right. The return policy for folks in the US is just crazy expensive, makin' it hard to send back stuff that don't work out. It's pretty annoying to have to pay double the price of the jacket just to get a refund. This whole situation has definitely made me think twice about buyin' from this store again, even though they got some real nice vintage pieces.

I've been a regular at this store for a while now, but lately I've been let down. The vintage clothes I bought weren't as good as usual. And when I tried to return something, the customer service was not great and didn't help much. It used to be so easy to return things, now it's just way too complicated.

I just took back a pair of pants to the store because they were all marked up. I returned them with the tags still on and my receipt, but they told me I could only get store credit, not a refund. They never told me that when I bought them, so I was pretty annoyed and let down. I tried to find something in my size to use the credit on, but I couldn't find anything I really liked. Now I'm stuck with store credit that I don't need, and it feels like I just threw my money away.

I had a bit of a mix of good and bad experiences shopping at this store, eh. On the bright side, they're quick to reply to questions and offer some good deals. I was happy that they gave me a refund when my return got lost in the mail, too. But I was pretty let down by the fact that I got some second-hand items covered in weird stuff. Finding tissues in the pockets was definitely not cool. Plus, the sizes they listed were often wrong, so some stuff didn't even fit right. And a bunch of items from a big order were such poor quality, they should've been in the trash, not for sale. Waiting 5 weeks to get my money back was super annoying, especially when they kept getting the amount wrong by a few bucks, even though I had to pay for the return shipping.