Beauty Counter - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (13)
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Membership Cancellation
Membership Cancellation
ServiceEven though the products are pretty good, they cost more than what you'd usually find out there. But let me tell you, my interactions with the support team were just awful. They ended up cancelling my membership because they thought there was some shady stuff going on, and I've been trying to explain myself to the fraud department without any luck. I had to keep bugging them with multiple support requests just to be told I could still buy things, just without the perks of my membership. Talk about disrespectful and unprofessional! And on top of all that, they won't even give you a refund if something you bought goes on sale right after.
About Beauty Counter
Beautycounter is a U.S.-based company specializing in the production and sale of skincare and cosmetics. Founded in 2013 by Gregg Renfrew, Beautycounter's mission revolves around advocating for safer products and more stringent guidelines within the beauty industry. The company emphasizes transparency and the avoidance of over 1,800 harmful or questionable chemicals in its products—known as "The Never List." Beautycounter adopts a direct-to-consumer sales model, utilizing a network of independent consultants, alongside e-commerce and retail channels, to distribute its products. The company is also active in legislative advocacy, campaigning for stricter regulations of cosmetic ingredients in the United States and Canada.
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Categories Beauty Counter
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Last update: November 29, 2024
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