
Beauty Counter - Reviews and experiences
Oct 2023-Apr 2024
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Reviews (13)
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Vitamin C orders
Vitamin C orders
DeliveryI just ordered one bottle of Vitamin C supplements, but got three deliveries instead. I called customer service twice to stop the monthly order, but kept getting billed and shipments even after cancelling. Then, I moved and they still sent one to my old address. It was so annoying and I was not happy with their service at all. The reps couldn't help and I ended up paying for something I didn't even ask for.
About Beauty Counter
Beautycounter is a U.S.-based company specializing in the production and sale of skincare and cosmetics. Founded in 2013 by Gregg Renfrew, Beautycounter's mission revolves around advocating for safer products and more stringent guidelines within the beauty industry. The company emphasizes transparency and the avoidance of over 1,800 harmful or questionable chemicals in its products—known as "The Never List." Beautycounter adopts a direct-to-consumer sales model, utilizing a network of independent consultants, alongside e-commerce and retail channels, to distribute its products. The company is also active in legislative advocacy, campaigning for stricter regulations of cosmetic ingredients in the United States and Canada.
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Last update: November 29, 2024
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