BBqguys reviews
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Spotlight: What are our customers saying?
Gas grill purchase
"So, I decided to take a risk and order a gas grill online. When it showed up, I was pretty stoked to get it set up and start grilling. But when I s..."
Pellet smoker
"The customer service at BBQ Guys was a huge disappointment. I recently ordered a pellet smoker from them and the whole experience was really unsati..."
Reviews (21)
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Outdoor kitchen island and grill set
12 reviews
I recently bought an outdoor kitchen island and grill set from this company. The delivery came quicker than I thought and the product was packaged nicely. But when I unpacked it, I noticed a small problem. I contacted customer service and I must say, they got back to me really fast. Laquona, in particular, did everything possible to fix the issue right away. I have to give them props for their great customer service and professionalism. Even though there was a little bump in the road, I would definitely suggest buying from this company because of their outstanding service and commitment to fixing things.
Detailed Ratings
Outdoor kitchen island and grill set
I recently bought an outdoor kitchen island and grill set from this company. The delivery came quicker than I thought and the product was packaged nicely. But when I unpacked it, I noticed a small problem. I contacted customer service and I must say, they got back to me really fast. Laquona, in particular, did everything possible to fix the issue right away. I have to give them props for their great customer service and professionalism. Even though there was a little bump in the road, I would definitely suggest buying from this company because of their outstanding service and commitment to fixing things.
About BBqguys
BBQGuys is an American based company specializing in the online retail of grilling and outdoor living products, including BBQ grills, smokers, outdoor kitchens, patio furniture, and accessories. The company was founded in 1998 in Baton Rouge, Louisiana by Mike and Ladina Hackley after recognizing an opportunity in the market for quality BBQ equipment and expertise online. It has since grown into a prominent e-commerce platform for outdoor cooking and entertainment products, offering a wide range of items from top brands alongside exclusive in-house brands. BBQGuys prides itself on providing expert advice, detailed product information, and exceptional customer service to enhance the outdoor living experience for consumers across the United States.
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Last update: November 29, 2024
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