BBqguys

BBqguys - Reviews and experiences

Average rating
8.2 /10
Based on 21 reviews
Oct 2023-May 2024
Star distribution
54x
49x
35x
23x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Ash pan replacement order

Delivery

I just got a new ash pan for my grill from BBQguys and let me tell ya, their service was top-notch! I ordered it on a Monday and had it in my hands before the weekend, perfect for my BBQ plans. Ordering was a breeze and the delivery was super quick. I'm thrilled with the whole experience!

Delayed delivery with carrier issues

Delivery

So, I bought a BBQ, but it got stuck in Portland, Oregon for 5 days because of carrier issues. It's just sitting on the dock at R&L carriers, waiting to be transferred to another carrier. I tried contacting the carrier from Spokane to BBQguys, but nothing has happened. I might end up getting charged if the BBQ has to be sent back. This delay is messing up my vacation plans since I can't leave until the BBQ shows up. It's really important for companies to use trustworthy carriers to avoid delays and keep products safe during shipping.

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About BBqguys

BBQGuys is an American based company specializing in the online retail of grilling and outdoor living products, including BBQ grills, smokers, outdoor kitchens, patio furniture, and accessories. The company was founded in 1998 in Baton Rouge, Louisiana by Mike and Ladina Hackley after recognizing an opportunity in the market for quality BBQ equipment and expertise online. It has since grown into a prominent e-commerce platform for outdoor cooking and entertainment products, offering a wide range of items from top brands alongside exclusive in-house brands. BBQGuys prides itself on providing expert advice, detailed product information, and exceptional customer service to enhance the outdoor living experience for consumers across the United States.

Contact Information

8151 Airline Hwy.

70815 Baton Rouge

United States

📧 customerservice@bbqguys.com

☎ 877-743-2269

🌐 bbqguys.com

Categories BBqguys

Last update: November 29, 2024

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