BBqguys - Reviews and experiences
Oct 2023-May 2024
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Reviews (21)
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Pellet smoker
Pellet smoker
TrackingThe customer service at BBQ Guys was a huge disappointment. I recently ordered a pellet smoker from them and the whole experience was really unsatisfactory. They said the order was sent out, but the tracking number they gave me didn't work. I tried contacting their customer service a bunch of times, and while they were nice, they couldn't really solve the problem. Every time I reached out, they promised to look into it, but I never heard back. When the smoker didn't arrive when they said it would, I had to cancel the order. It was all so frustrating and disappointing, especially because I've had good experiences with BBQ Guys before. I won't be using their services again in the future.
About BBqguys
BBQGuys is an American based company specializing in the online retail of grilling and outdoor living products, including BBQ grills, smokers, outdoor kitchens, patio furniture, and accessories. The company was founded in 1998 in Baton Rouge, Louisiana by Mike and Ladina Hackley after recognizing an opportunity in the market for quality BBQ equipment and expertise online. It has since grown into a prominent e-commerce platform for outdoor cooking and entertainment products, offering a wide range of items from top brands alongside exclusive in-house brands. BBQGuys prides itself on providing expert advice, detailed product information, and exceptional customer service to enhance the outdoor living experience for consumers across the United States.
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Last update: November 29, 2024
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