Balsam Hill - Reviews and experiences

Deciding on decorations can be tough, especially with lots of great choices out there. I had to choose between three amazing Christmas trees after narrowing down my options. The best way to make a final decision was to see them in my own home, and I'm really happy that I did. Working with the company was a breeze, and they let me get creative with my selection. In the end, I went with a Christmas tree that's totally different from my usual style, and I absolutely love it.

I got a flip tree from this store and putting it together was no problem, but I couldn't figure out how to make the remote work. I had to phone customer service and surprisingly, I was able to talk to a guy named Chris. He was super helpful, even sent me some pictures to help me fix the problem. It's not very common these days to actually talk to a real person who genuinely wants to help you out. Big shoutout to Chris and the customer service crew!

I just made a purchase with a credit card that I hadn't used for about 10 months. After I did that, I saw some sketchy charges on my account from random places. When I called customer service to tell them what happened, the person I talked to didn't seem to get it or care about my worries.