Balsam Hill - Reviews and experiences
Nov 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (23)
Loading reviews...
Flower-filled vase purchase
Flower-filled vase purchase
Returns & RefundsI just bought a vase filled with flowers from this company and let me tell you, the quality is amazing! The vase looks so real that it fools anyone who comes over, just like our Christmas tree. The shipping was great too, nothing broke and it was easy to open. Plus, the customer service was really good, no issues when I asked for a refund on something I wasn't happy with. Even though it's a bit pricey, I think the product quality makes it worth it.
Return label mix-up
Return label mix-up
Returns & RefundsI just had to call customer service because they sent me the wrong return label. I clearly told them what I was sending back and even left a note saying how much I liked the product, but somehow they sent me a label for something else. Luckily, Andy was super nice. He was understanding about the mistake and gave me great customer service. He even said he would refund my account and told me to keep the item. I'm really happy with how they handled everything and I'm excited to shop for fall plants and Christmas stuff soon!
About Balsam Hill
Balsam Hill is a company that specializes in creating highly realistic artificial Christmas trees, along with a range of other seasonal decorations including wreaths, garlands, and ornaments. Founded in 2006 by Thomas Harman, the inspiration came from a family member's allergy to live trees. The company focuses on producing high-quality items that closely mimic the look and feel of real trees and decorations. Over time, Balsam Hill has expanded its product line to include home décor and other seasonal items, earning a reputation for luxury and quality in the holiday decorations market. They are committed to providing excellent customer service and supporting environmental and charitable causes.
Contact Information
Categories Balsam Hill
Related companies
Last update: November 29, 2024
Website
Comments
Be the first with a response!