Babyshop - Reviews and experiences

I had to get in touch with customer service about a damaged item I got in my order. I was happy with how fast Babyshop got back to me and sorted everything out. When I reached out to them, they replied within a day and asked for a video showing the damaged item. Once I sent the video, they quickly sent me a label to ship the item back. What really impressed me was that they sent out a replacement right away, even before they got the return, making sure I got it before my trip. Their replies were quick and on the ball the whole time, which I really appreciated.

I bought some baby stuff from this store not too long ago, but it was a total disaster. Turns out, they sneakily added a VIP subscription fee to my bill without me knowing. They took a big chunk of money from my credit card without asking, which is so not cool. I tried talking to customer service, but they were no help at all and didn't fix the problem. Just a heads up, be careful when you shop at this store, seems like they're up to no good.

So, I had a problem with an online order I made and I wanted to tell you about it. First off, I was a bit wary about giving out my SSN to get my package 'cause I've gotten scam calls before. But when I contacted customer service, they told me that my package was stuck at the US border 'cause it was worth a lot. The customer service team was really quick to help out and offered to cancel my order and give me my money back. It was great to get such a helpful response from them.

The customer service I received after ordering a few things online was totally disappointing. It really caught me off guard when one of the items got cancelled without even a heads-up or explanation. When I tried to find out what happened, all they said was to reorder it and pay for delivery again, like it was my fault. The person I talked to didn't even try to help fix things, just kept saying the same unhelpful thing. It was seriously annoying and let me down big time.

My experience with the customer service at Babyshop was really disappointing. I ordered two bassinets for my twins, but only got one. I tried reaching out to Babyshop online multiple times, but the problem still isn't fixed. It's been frustrating dealing with their team because they haven't been helpful or communicated well, especially since I'm about to have my babies. I asked for a refund for the missing item, but Babyshop says both were delivered. I'm waiting for them to sort this out before my due date.

My experience at the store was awesome because of the quick and efficient help I got. The customer service team was fast in helping me with my problem and gave me a few choices to pick from to find the best solution for me. I really liked how helpful and good at solving problems the staff was, and how they made sure I was happy with the outcome. In the end, I had a great experience because of the top-notch service I got.

I was a bit unsure about ordering at first because of some bad reviews, but I decided to take a chance. It took two weeks and still no package, so I started to get worried. I contacted customer service and got help from a really amazing guy named Christian who went out of his way to figure out the problem. Luckily, my package finally showed up and I was really impressed with the products and how well they were packed. I would definitely shop here again, and Christian deserves all the credit for his top-notch customer service.