Babyshop

Babyshop - Reviews and experiences

Average rating
6.8 /10
Based on 24 reviews
Nov 2023-May 2024
Star distribution
52x
47x
38x
26x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (24)

Stuffy clothes

Delivery

I bought some clothes from this store, and it was a huge disappointment. I ordered 4 items, but one was missing, and they didn't even inform me or refund my money. Then, they sent me women's jeans in a large size that wouldn't fit me at all! The tracking information they provided was useless, and it took forever for the package to even arrive. I'm never shopping here again, it was a terrible experience!

Bike order mix-up

Delivery

I just ordered a bike for my grandkid who lives in a different town, and it ended up getting delivered to me instead of them. I tried reaching out to customer service with screenshots showing both the order and delivery notice, but I haven't heard back from them. It's been a real hassle because now I have to go pick up the bike and send it again, even though I already paid for shipping when I first ordered it.

Clothes and toys

Delivery

I've been shopping at this store for three years now, and let me tell you, the selection is amazing! They have all kinds of great brands, discounts, and special deals. But my favorite thing? The delivery rates - they stay the same no matter how much you buy! I live in a country outside of the EU, so it's really nice not to have to worry about extra shipping costs based on the size of my order. It's one less thing for my folks to worry about, that's for sure.

Clothes and toys

Delivery

They have a ton of awesome stuff to buy in the store and the website is super easy to use. The only downside is that sometimes it takes forever for them to deliver your stuff or give you your money back. Other online stores are quicker at this kind of thing. It would be amazing if they could speed things up in 2021.

Delayed order

Delivery

So, I ordered some stuff from Babyshop online and let me tell you, I was super let down by their service. They said my delivery would come within a certain timeframe, but it took over a week and still no sign of my items. I tried contacting them through emails and phone calls, but all I got were these vague responses saying they would 'do the needful', which didn't really seem to amount to anything. On top of that, their prices were higher than other stores I checked out. All in all, it was a real headache of an experience that I wouldn't suggest to anyone.

Online purchase for baby clothing

Delivery

I ordered some baby clothes online and chose delivery to my door, but my package never came to my house. It kept getting left at some random pick-up spot. The first time, I thought it was a mistake, but after the second time, I was really upset. I won't be buying from that store again.

Delayed delivery, frustrating customer service

Delivery

The delivery service from this store is just terrible! I ordered something and was told it would be here the next day, but it didn't come on time. When I tried to get help from customer service, all I got were unhelpful answers and empty promises of fixing the problem. It was pretty obvious they didn't care about what I was going through and just wanted me to keep waiting forever. This one guy, called himself MALIK, was super rude and talked to me like I was nothing. The whole thing was a total nightmare and I won't be buying from there again, that's for sure.

Car seat

Delivery

I was thinking of not going to this store because of the reviews, but I decided to give it a try and ended up buying a car seat on Wednesday. I paid for express delivery and you know what? It arrived in Ireland the very next day, Thursday! I am so happy with the service and the product. I will definitely be recommending this store to my friends.

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About Babyshop

Babyshop is a children's retail company that specializes in providing a wide range of products for babies and young children, including clothing, strollers, nursery items, and toys. Founded in 2006 in Sweden, Babyshop has expanded its operations internationally, leveraging both physical stores and a robust online platform to reach a global customer base. The company prioritizes offering high-quality products that cater to the needs of parents and children, emphasizing safety, comfort, and style. Over the years, Babyshop has become a trusted name in the children's retail sector, known for its commitment to quality, customer service, and a diverse product selection.

Contact Information

Drottninggatan 82

111 36 Stockholm

Sweden

📧 customercare@babyshop.com

☎ 0046107502423

🌐 babyshop.com

Last update: November 29, 2024

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