Away

Away - Reviews and experiences

Average rating
7.2 /10
Based on 22 reviews
Nov 2023-May 2024
Star distribution
53x
45x
38x
26x
10

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

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Bought a suitcase

Returns & Refunds

I bought this suitcase online about a month ago, but I had to return it because it was the wrong size for my stuff. I've been waiting so long for my refund and it's really frustrating. I tried contacting customer service, but it's impossible to speak to a real person. Every time I try to chat online, it's just a robot and then I only receive an email afterwards. It's so annoying! I won't be buying from this place again, ever! And I wouldn't recommend it to my friends either. Not worth the hassle, seriously.

Larger Carryon Flex

Product

The Larger Carryon Flex from this company is a must-have for anyone in search of a reliable and stylish travel buddy. Not only is this bag easy on the eyes, it's super lightweight, making it a breeze to navigate through busy airports or train stations. The wheels glide smoothly and the size is just right for packing all your essentials without feeling too bulky. The zip-out lining is a genius touch that lets you customize your packing setup. When I visited the store, it was spotless, well-lit, and the staff were super friendly and helpful in picking out the perfect bag for me. My partner also got a Larger Carryon and we can't wait to skip the baggage line on our next trip. Long story short, everyone should consider getting an Away bag for their travels.

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About Away

Away is a travel lifestyle brand founded in 2015 by Stephanie Korey and Jen Rubio. Headquartered in New York City, the company is renowned for designing thoughtful luggage and travel accessories. Away's product line started with a carry-on suitcase featuring an ejectable battery for charging electronic devices, aiming to solve common travel problems. The brand has since expanded its product range to include a variety of luggage sizes, bags, and other travel essentials, emphasizing durability, functionality, and stylish designs. Away has garnered significant attention for its direct-to-consumer business model, enabling it to offer high-quality products at a lower price point by cutting out the middleman. Through innovative marketing strategies and a strong online presence, Away has quickly become a favorite among modern travelers seeking convenience and style.

Contact Information

9 Earlham St.

WC2H 9LL London

United Kingdom

📧 help@awaytravel.com

🌐 awaytravel.com

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

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