Away

Away reviews

22 reviews Verified company
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Overall Rating
The score is the average of all published reviews. More recent reviews count slightly more. Companies have no influence on the score.
55%
Would buy here again
Ordering
8.0
Service
6.8
Pricing
6.2
Delivery
7.4

Featured Reviews

Spotlight: What are our customers saying?

Positive

Carryon suitcase purchase

9.5

"Oh wow, this carryon suitcase is amazing! It fit all my clothes, shoes, and stuff for a whole week trip so easily. I used it as my carryon the whol..."

Critical

Poor quality suitcase

5.5

"I bought a suitcase from this company not too long ago and I gotta say, I was not impressed with the quality at all. I paid a pretty penny for it, ..."

Most Voted

Backpack zipper issue

5.0

"I bought a backpack not too long ago, and now the zipper has gone kaput after just a year. I shelled out a lot of cash for it, so I was hoping for ..."

Reviews (22)

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Bought a suitcase

S

3 reviews

6.5
Overall Rating
Would buy here again
Yes

I bought this suitcase online about a month ago, but I had to return it because it was the wrong size for my stuff. I've been waiting so long for my refund and it's really frustrating. I tried contacting customer service, but it's impossible to speak to a real person. Every time I try to chat online, it's just a robot and then I only receive an email afterwards. It's so annoying! I won't be buying from this place again, ever! And I wouldn't recommend it to my friends either. Not worth the hassle, seriously.

Detailed Ratings

Order
6.0
Service
6.0
Price
8.0
Delivery
6.0

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Larger Carryon Flex

H

11 reviews

10.0
Overall Rating
Would buy here again
Yes

The Larger Carryon Flex from this company is a must-have for anyone in search of a reliable and stylish travel buddy. Not only is this bag easy on the eyes, it's super lightweight, making it a breeze to navigate through busy airports or train stations. The wheels glide smoothly and the size is just right for packing all your essentials without feeling too bulky. The zip-out lining is a genius touch that lets you customize your packing setup. When I visited the store, it was spotless, well-lit, and the staff were super friendly and helpful in picking out the perfect bag for me. My partner also got a Larger Carryon and we can't wait to skip the baggage line on our next trip. Long story short, everyone should consider getting an Away bag for their travels.

Detailed Ratings

Order
10.0
Service
10.0
Price
10.0
Delivery
10.0

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About Away

Away is a travel lifestyle brand founded in 2015 by Stephanie Korey and Jen Rubio. Headquartered in New York City, the company is renowned for designing thoughtful luggage and travel accessories. Away's product line started with a carry-on suitcase featuring an ejectable battery for charging electronic devices, aiming to solve common travel problems. The brand has since expanded its product range to include a variety of luggage sizes, bags, and other travel essentials, emphasizing durability, functionality, and stylish designs. Away has garnered significant attention for its direct-to-consumer business model, enabling it to offer high-quality products at a lower price point by cutting out the middleman. Through innovative marketing strategies and a strong online presence, Away has quickly become a favorite among modern travelers seeking convenience and style.

🌟 How did Away shine for you?

Contact Information

9 Earlham St.

WC2H 9LL London

United Kingdom

📧 help@awaytravel.com

🌐 awaytravel.com

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Last update: November 29, 2024

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