Away - Reviews and experiences
Nov 2023-May 2024
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Reviews (22)
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Delayed suitcase order
Delayed suitcase order
TrackingI had such a terrible time with this company. I ordered a suitcase almost three weeks ago and it still hasn't shown up. The tracking info says it's still waiting for the carrier to pick it up, but the company keeps saying it's already been delivered without giving any proof or reason. I've tried contacting them through email and chat, but the replies were not helpful and all over the place. I'm thinking about taking legal action against them now. Stay away from this company at all costs.
About Away
Away is a travel lifestyle brand founded in 2015 by Stephanie Korey and Jen Rubio. Headquartered in New York City, the company is renowned for designing thoughtful luggage and travel accessories. Away's product line started with a carry-on suitcase featuring an ejectable battery for charging electronic devices, aiming to solve common travel problems. The brand has since expanded its product range to include a variety of luggage sizes, bags, and other travel essentials, emphasizing durability, functionality, and stylish designs. Away has garnered significant attention for its direct-to-consumer business model, enabling it to offer high-quality products at a lower price point by cutting out the middleman. Through innovative marketing strategies and a strong online presence, Away has quickly become a favorite among modern travelers seeking convenience and style.
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Last update: November 29, 2024
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