
Ardene - Reviews and experiences
Nov 2023-May 2024
Review transparency
Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"
Reviews (23)
Loading reviews...
Boots with hole
Boots with hole
ProductI was really excited when I ordered a new pair of boots online, but when they arrived, I was so disappointed to see a 5mm hole in the sole. It's not cool that they didn't check the quality properly before sending them out, and it doesn't look good for the company. When I got in touch with customer service, they only offered me a tiny 20% off my next online purchase, but I couldn't use it on anything that was already 50% off. I think they should have just given me the discount to use however I wanted, either in-store or online. Their customer service and quality control need to step it up, or else it's just going to keep ruining people's shopping experiences.
Sandals purchase
Sandals purchase
ProductI bought a pair of sandals from this store recently and I was really disappointed with how they turned out. After wearing them for just 10 minutes, they broke, showing that they weren't made well at all. Plus, I saw that the store was selling damaged clothes without saying anything about the issues or giving any discounts for stuff like holes, loose threads, or fabric that was messed up near the tag. And on top of that, if you wanted to return something, all they gave you was a store credit, no cash back.<br>It's pretty worrisome how they don't seem to care about quality or customer service at this place. Looks like they need to pay a bit more attention to the little things.
Colourful jeggings stained my backpacks
Colourful jeggings stained my backpacks
ProductThe color from those colorful jeggings totally wrecked two of my backpacks by transferring onto them. It's obvious that the dye they used was really cheap. Those jeggings can stain anything they touch, and the stains just won't come out. Even my new boots got stained blue on the inside. Can't lie, I won't be coming back to shop here.
Shoes and boots
Shoes and boots
ProductI've been ordering from this place since everything went crazy in March, and I gotta say, I've never been let down. The sizes fit perfectly, the shoes and boots are so comfy, and the quality is top-notch for the price. Plus, they're quick to ship your order out - it's like lightning fast! I've ordered from them 4-5 times already, and I can honestly say I'm a big fan. You should definitely give them a try - you won't be disappointed!
Bags and clothing items
Bags and clothing items
ProductI've bought a bunch of bags and clothes from this store, but I noticed the quality isn't that great. After just a few months, the straps break and the seams rip, which sucks because then I can't even use them. It's been pretty annoying as a customer. Also, I've had trouble figuring out the sizing charts for some items, which is frustrating and wastes a lot of time. Even though the designs are cute, I'd rather make my own stuff using the patterns or find better quality products somewhere else.
Summer clothes, shrunk a lot
Summer clothes, shrunk a lot
ProductOh my goodness, I spent way too much money on summer clothes at this store three weeks ago, and let me tell you, it was a complete disaster! I always wash my clothes in cold water and tumble dry on low heat, but these clothes still shrunk so much! I ended up giving 5 pairs of shorts to an 8-year-old who fit in them perfectly, even though they were supposed to be XLs! I usually wear a medium, but I was expecting some shrinking, not enough to fit a child. I'm really disappointed and feel like I wasted my money on these clothes that didn't even last me one wear. I won't be shopping here again!
Misleading sizing and poor quality
Misleading sizing and poor quality
ProductThe sizing at this place is ridiculous. I ordered shorts in my regular size and they were way too small. Plus, their sales are deceiving - don't get tricked by the discount percentages. The clothes start falling apart after just a few wears.
Clothing Purchase
Clothing Purchase
ProductI just found this online store and I've already made four orders in the last week and a half. The clothing I've gotten has been really impressive in terms of quality. Everything fits true to size and I've found some really unique pieces that I haven't seen anywhere else. One of the sweatshirts had to be sent separately, but it arrived quickly and in perfect shape. This store has such beautiful clothing that stands out from the usual options, and I'm definitely happy with my decision to shop here.
Inconsistent sizing experience
Inconsistent sizing experience
ProductI recently bought some stuff from your store and let me tell you, I am loving the style of your clothes. BUT, there's this one big issue - your sizing is just all over the place. I got a dress in large that fits like a medium half the time, shirts in all sizes from small to large, and pants that fit me like a medium or a large. Oh, and don't even get me started on the body suits. Every time I try to squeeze into one, I have to go for the biggest size, even though I'm only 5 foot 5. And guess what? Every time I wear one of those body suits, it's like a battle. It's so tight that it splits me in places I don't want to be split. Ouch.
Oversized Halloween sweatshirt
Oversized Halloween sweatshirt
ProductI love shopping at this store, but can we talk about the sizing problems? I ordered a Halloween sweatshirt in a large, but when I tried it on, it was more like a medium fit. Seriously, it's annoying to have to always guess what size to order. And don't even get me started on how some items are so inconsistent in sizing. Sometimes a large fits just right, and other times it's completely off. It's frustrating to have to deal with this when all I want is to enjoy my new clothes.
Skinny jeans, sizing issues
Skinny jeans, sizing issues
ProductI was totally convinced I was a size seven, but had to go down to a five because they were way too big! And seriously, what's with those thick thigh parts? Not cool at all, eh.
About Ardene
Ardene is a Canadian fast-fashion retailer founded in 1982. The company specializes in clothing, accessories, and footwear for young women. Ardene began as an accessory and jewelry retailer but has since expanded its offerings to include a wide range of fashion products. Known for its affordable prices and trendy styles, Ardene operates over 300 stores across Canada and has begun expanding into the international market. The brand targets the youth market, offering them a variety of high-fashion looks at competitive prices. Over the years, Ardene has evolved to also focus on sustainability and ethical sourcing in its manufacturing processes.
Contact Information
Categories Ardene
Related companies
Last update: November 29, 2024
Website (Partner link)Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.




Comments
Be the first with a response!