
Apos - Reviews and experiences
Oct 2023-Apr 2026
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Reviews (17)
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Took a chance, learned a bit
Took a chance, learned a bit
CommunicationI first spotted these amps on a gear forum after my buddy pushed them on me. Sent two units and was sure I blew a fuse — both had faults after a couple weeks. Support was maddeningly slow, mostly auto-replies once a week. After nagging them for months I did get a replacement and now it mostly works. Still wary, but relieved.
Defective product
Defective product
CommunicationMan, I'm super annoyed right now! I bought something and it arrived all broken and messed up. I've been trying to get it fixed but no one is helping me out. It's been forever and I still haven't heard anything. Ugh!
Dac purchase
Dac purchase
CommunicationI recently bought a Dac from this store and the USB connection wasn't working properly. I tried to get help from customer service, but they never got back to me. I was really let down by the total lack of communication and support from the company.
Concerns about communication methods and warranty support.
Concerns about communication methods and warranty support.
CommunicationI was unsure about ordering from this company because their communication seemed a bit off. They only offer chat or email support, and there's no option to talk to a real person on the phone, which makes me wonder about their customer service. If I do decide to buy from them again, I'll definitely use Amazon pay for extra security. I'm also glad that the item I purchased doesn't need warranty service because I can only imagine the hassle that might come with it.
About Apos
Apos is an authorized vendor of new audiophile gear from select brands, ensuring authenticity by working directly with the companies it carries. Based in California, Apos offers free shipping, a price guarantee, Apos 2nd Year Warranty, and a 30-Day Return Policy. They sell a variety of DACs, headphone amplifiers, preamps, audiophile headphones, tube amplifiers, audio cables, and earpieces. Customers can purchase items using MasterCard, Visa, Apple Pay, Google Pay, and PayPal. Apos encourages customer feedback to improve their products and services.
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Last update: April 25, 2026
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