Anker - Reviews and experiences

I bought this wireless charger and it only charges your phone once with just 10m amps. What a rip off, eh? It's so expensive and doesn't even work well. Their customer service is the absolute worst, eh? Save your money and buy from somewhere else, trust me.

I purchased the Eufy2c cameras back in November 2023. Unfortunately, one of the cameras started to have an issue with picking up movement because the lens got foggy. I tried cleaning the lens, keeping it indoors, and repositioning it, but the problem kept happening. When I contacted customer service at Anker for help, the experience was really frustrating. Each advisor kept asking me to do the same troubleshooting steps and provide information like the invoice, serial number, and shipping address that I had already given multiple times. They were slow to respond to my emails, which didn't help. It took several exchanges before they offered to replace the camera with a different model, the Eufy2, which wasn't what I wanted. It took a few more emails before they finally agreed to exchange the camera with a similar one. Overall, the customer service was not good and it took way too long to sort out the issue.