Anker

Anker - Reviews and experiences

Average rating
6.8 /10
Based on 22 reviews
Dec 2023-May 2024
Star distribution
53x
44x
38x
26x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
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Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (22)

PowerBank for long business trip

Returns & Refunds

The company I bought from really let me down. Their products looked good but didn't work well. I bought a PowerBank for my long business trip and it was a total failure. It kept giving me a temperature error message saying it was too cold as soon as I boarded the plane. This messed up the device completely - it won't charge, won't work, it's useless. I tried to return it and use the warranty but they said no, leaving me stuck with a useless item and a bad experience.

Powerbank warranty replacement

Returns & Refunds

I had a problem with my powerbank lately - it just stopped charging no matter what charger I used. Luckily, I went on their website, filled out the warranty form, and in just 3 days, I got a new one sent to me. I was really impressed with how easy and quick it was, so I'm still a big fan of their products. Hopefully, this was just a one-time thing and their quality stays consistent.

6 ft charging cable purchased from a store 4 months ago

Returns & Refunds

Yeah, so I had bought this charging cable a little while back and it was all good until this week when it just randomly stopped charging my phone right. It's so frustrating! I tried to get it replaced since it's not working like it should and I did pay for it, right? But then they wanted all this stuff like the receipt, photos, and a code - seriously? It's just a charging cable, not some crazy expensive item. It's annoying how they make it so difficult to get a replacement. Not cool at all, dude.

Thunderbolt 3 Dock purchase

Returns & Refunds

Hey there, I bought a Thunderbolt 3 Dock from your company not too long ago. Unfortunately, it crapped out on me after just 15 months. I reached out to customer service and they sent me a replacement under warranty. But then that one bit the dust after 17 months. I was bummed out when Anker said they couldn't replace it because the original 18-month warranty had run out. My dock just sat on my desk the whole time, hooked up to a monitor and my laptop. Can you guys help me out?

My charger broke

Returns & Refunds

So, my charger broke and I needed a new one to charge my phone. But when I went to get a replacement, they said I needed the original order number. Who keeps that around forever, eh? They wouldn't accept the serial number, it had to be the order number! It was so frustrating. They really need to come up with a better system for warranties because this is just absurd, you know?

Two broken speakers from that place

Returns & Refunds

So, I like bought these two speakers online, but they didn't even work properly! And then when I tried to return them, they were all like, "Nope, can't take back items bought on Ebay." It's totally unfair because now I'm stuck with these broken speakers and I wasted all of my money. I should have checked the reviews first because obviously, they don't want to admit to selling faulty junk. Ugh, it's so frustrating!

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About Anker

Anker Innovations is a Chinese electronics company known for producing a wide range of consumer electronics and smart home devices. Founded by Steven Yang in 2011, after leaving his job at Google, the company initially focused on laptop battery technology. Over time, Anker has diversified its offerings to include portable power banks, charging cables, wall chargers, car chargers, wireless charging pads, and more. Headquartered in Shenzhen, Guangdong, the company has garnered a reputation for producing high-quality, reliable products at competitive prices. Anker's success stems from leveraging advanced charging technology and prioritizing customer satisfaction.

Contact Information

🌐 www.anker.com

Last update: November 29, 2024

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