altitude-sports

altitude-sports - Reviews and experiences

Average rating
6.8 /10
Based on 21 reviews
Oct 2023-Mar 2024
Star distribution
53x
43x
38x
26x
11x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (21)

Jacket purchase

Delivery

I ordered this amazing jacket, eh, and I was supposed to get it on January 8, but now the shipping is all screwed up and it's arriving on January 4 when I won't even be home to pick it up! I tried to have it held at FedEx, but Altitude put a restriction on it. Altitude told me they can't do anything once it's shipped out. Now my jacket is just sitting outside, waiting to get stolen. I'm so upset, eh!

Down jacket purchase

Delivery

I just bought a down jacket from this company and selected next day delivery. But, they ended up not delivering on time and sent my order using regular shipping instead. When I reached out to customer service, they fibbed and said the order had already been shipped even though the tracking info said otherwise. I was really let down by this whole situation and won't be buying from them again.

Fast shipping

Delivery

My order was supposed to come in just 1 day, but it actually took 3 days! And to make things worse, they didn't even install the fixings or do the tune-up. But, at least the price was the same as other places. It was pretty average overall.

Coat purchase, delayed delivery, lack of updates.

Delivery

I ordered a coat from this place and was told it would arrive by December 1st. Well, it's almost the end of the month and still no coat! I've tried contacting them several times, but all I get are excuses and no real updates on my order. I'm starting to think this company might not be legit. I'm losing hope and wondering where I can complain about this awful service.

Barbour Jacket purchase

Delivery

I just got this awesome jacket from Altitude-Sports and I was so happy with how fast it came in the mail. I thought I'd have to wait forever, but it only took three days! The jacket is amazing quality and I was really impressed with the service from the company. I'll definitely be shopping there again.

Parka

Delivery

I ordered a parka online and omg, it took forever to show up! They said it would get here sooner, argh. Turns out it was from a whole different place than I expected. When it finally came, I saw it was way cheaper from there. I tried to get a discount, but they wanted me to return it and buy it from the cheaper place instead. Like, seriously, why would I do that? It's so dumb.

Fast delivery during holiday season

Delivery

I don't know what all the haters are on about, but my order arrived super fast! I was seriously impressed by how quickly it was shipped, especially during the busy holiday season. I'm super happy with my purchase and will definitely be returning for more. Thanks for the quick service!

Ski Boot Bag Purchase

Delivery

I was so happy with my purchase of a Ski Boot Bag from this store. I had been looking for it for a while and was super excited to see it at a better price than other websites. The delivery was crazy fast, it arrived in just two days, and the bag was in perfect shape. I am more than satisfied with my experience here and will definitely be coming back to shop again.

Winter jacket

Delivery

I ordered a winter jacket from this store, and they somehow sent it to the wrong address in a town I've never lived in. The customer service rep, Jennifer, was not helpful at all and wouldn't own up to their mistake. Now I have to wait for the package to come back, which could take forever, and then who knows if I'll even get my money back. This has been the absolute worst customer service I've ever dealt with. Thanks a bunch, Altitude Sports.

Write your own review

Do you already have an account? Login

0.0
Rating
Order
Service
Price
Delivery

Do you already have an account? Login

About altitude-sports

Altitude Sports is a Canadian online retailer specializing in high-quality outdoor clothing and equipment. Established in 1984 in Montreal, Quebec, it began as a small outdoor gear shop aimed at providing the local community with access to premium outdoor apparel and equipment. Over the years, it has expanded its reach to become one of Canada's leading e-commerce platforms for outdoor apparel and gear, offering a wide range of products from over 450 brands. Altitude Sports is recognized for its commitment to sustainability, customer service, and fostering an active outdoor community in Canada and beyond.

Contact Information

🌐 altitude-sports.com

Categories altitude-sports

Last update: November 29, 2024

Website (Partner link)

Advertising notice: Some links are affiliate links. For purchases made through them, we may receive a commission – at no additional cost to you.

Menu