Alo - Reviews and experiences

I recently picked up a Soho pullover from this store and I usually really like their stuff, but this time was a letdown. It fit me just right and I thought it'd be a go-to piece in my closet, but after wearing it only a couple times, it started pilling like crazy and even got holes underneath the sleeve. For what I paid, I was hoping for much better quality. I got two different colours of the pullover and unfortunately, both had the same problems. And on top of that, when I tried to contact customer service through their app to let them know how I felt, there was no way to file a complaint. Seriously frustrating!

You know what, those sweatpants I bought were just terrible. Seriously, after wearing them only a few times, they looked like they'd been through a battlefield - all pilled and worn out. I hadn't even washed them yet and they were already falling apart. I tried to return them, but Alo didn't seem to care. I paid a lot for those pants and I feel totally scammed. The only good thing I can say is they were comfy at first, but that doesn't matter when they start falling apart so quickly.

Hey there, So, I'm an international customer and I gotta tell you about this recent online purchase I made. I completely based my decision on the photos on the website, right? But here's the kicker - when the product showed up, it was totally different from what was advertised. To make matters worse, I was told that I had to foot the bill for sending it back. Talk about a bummer. I feel really let down and not too thrilled about the whole deal.

Hey, I can't believe I spent money on this supposed 'yoga mat'. Feels like it's made to make me slip and slide while I do my poses, no thanks! And I can't even return it? What a joke.

I recently bought a white t-shirt and skirt from this place and honestly, I was super disappointed with the quality. The t-shirt was a weird fit, way too wide around the waist and made of crappy fabric. Even though I ordered a small, it just didn't sit right, so I had to return it. The skirt wasn't any better, it got all wrinkly the first time I wore it. The shorts underneath were crazy thin with no elastic, so they kept riding up all day. Sure, the color was cute, but the fabric was terrible and the whole thing looked cheaply made. I much prefer Lululemon's stuff, it never loses its shape like these items did. All in all, I won't be buying from here again.

I was really bummed about the yoga mat I bought, even though I paid a good chunk of money for it. The thing started falling apart after just a few times using it, and the surface was coming off in bits. When I sent the company photos of the damage, they just said it was normal wear and tear - like, seriously? I was so annoyed with their response and now I'm not happy with the product or their customer service. Next time, I'll definitely be buying a new mat from a different, more reliable company.

Oh my goodness, I was really looking forward to getting my cozy set and wearing it over the holidays. But after washing it just once, it shrunk like crazy! I made sure to follow all the care instructions, but it ended up looking like baby clothes. When I went back to the store, the manager was so rude and didn't even bother to help me out. Like, what's the point of having care instructions if they don't even work properly? I'm so disappointed.

This sucks, man. I've been getting workout clothes from a different brand for years and never had any issues. But these sweatpants? Washed them once and they were practically falling to pieces! Really bummed out about the poor quality, especially considering how much they cost.

I recently bought a bunch of sweat pants from this company. When they first arrived, I was happy with how they fit and how comfy they were, so I ended up getting three more pairs a month later. But, after wearing one pair a few times and washing it in cold water (and not putting it in the dryer), I noticed that the fabric got all pilled up. It looked terrible! I reached out to customer service and sent them a pic of the damage, but they weren't helpful at all. They didn't offer any solutions. I ended up spending over $400 on these pants that turned out to be really bad quality. I definitely wouldn't recommend buying from this company. They don't back up their products and they sell stuff that's not up to snuff.

Just got the Muse Hoody & Sweatpants in gravel heather and they are amazing. The quality is so good, super luxurious, and they look awesome on me. I'm 5'10" and 59kg, and the small leggings and medium top fit me just right. I'm really happy with my purchase and might get them in a different color next time for sure.

This fancy yoga mat supposedly lasts a long time, but in reality, it fell apart after just a few months. The layers started coming off, making the mat useless. When I contacted customer service, they basically said tough luck. It's frustrating to spend money on a product that doesn't hold up and then get unhelpful customer service. Their website doesn't provide much info either, making it seem like they're hiding something. Overall, I'm not happy with my experience and won't buy from them again.