zenfolio

zenfolio - Reviews and experiences

Average rating
5.0 /10
Based on 19 reviews
Oct 2023-Apr 2024
Star distribution
50
41x
36x
29x
13x

Review transparency

Origin: voluntary submissions: no post-purchase invitations, no rewards
Verification: no standard purchase verification; basic checks against abuse
Moderation: spam/advertising/personal data is removed
Response & dispute: company can respond; users can report reviews via "Report review"

Reviews (19)

Photo storage and purchasing

Speed

Ya know, I've been with zenfolio for years now, but I've reached my limit. Their archiving system is just so dang annoying. Who has time to wait 12 hours to buy something simple? It's crazy to me that they haven't come up with a premium option without the archives. It's like they don't even get how photographers work. And on top of all that, their service is all messed up right now, with the CEO apologizing all over the place. I'm done with them - taking my business somewhere else.

Gallery archiving disaster

Speed

The gallery archiving system is a real mess, eh? I've been trying to place an order for the past 20 days, but I keep hitting roadblocks because of how haphazard their archiving process is. It's so annoying to deal with such disorganization and inefficiency, you know? As a customer, I just want things to go smoothly when I'm ordering, but this whole experience has been a total headache. I really hope they get their act together and fix their system so this doesn't keep happening.

Photography website services

Speed

I've been using that photography website for a while now, and I gotta say, it's not what it used to be. Things were good at first, but lately, there have been major problems with slow uploads and this new archiving system they've set up. It's like they're forgetting about us long-time users in favor of other stuff, and the customer service has gone downhill too. I'd suggest checking out some other platforms before committing.

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About zenfolio

Zenfolio is a company that provides online services for photographers to showcase and sell their work. Founded in 2004, it offers a platform that includes website creation, hosting, and e-commerce capabilities tailored specifically for professional and amateur photographers. Zenfolio allows users to create personalized websites where they can manage, display, and sell their photography in a high-quality, visually appealing format. The company's services cater to a wide range of photography genres, from wedding and event photography to landscape and fine art. Over the years, Zenfolio has expanded its offerings to include features such as custom pricing, marketing tools, and integrated print fulfillment services, partnering with professional photo labs to ensure high-quality products.

Contact Information

303 Twin Dolphin Drive

94065 Redwood City

United States

📧 support@zenfolio.com

🌐 zenfolio.com

Last update: November 29, 2024

Website (Partner link)

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